Lookout vs VMware Carbon Black Cloud comparison

Lookout and VMware are both solutions in the Endpoint Detection and Response (EDR) category. Lookout is ranked #42 with an average rating of 8.0, while VMware is ranked #46 with an average rating of 8.0. Lookout holds a 0.4% mindshare in EDR, compared to VMware’s 0.2% mindshare. Additionally, 75% of Lookout users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

Lookout

Read 6 Lookout reviews

592 Views
462 Comparison Views

75% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

375 Views
290 Comparison Views

93% willing to recommend

Lookout

VMware Carbon Black Cloud

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Executive SummaryUpdated on Sep 9, 2024

Lookout and VMware Carbon Black Cloud are leading cybersecurity solutions. While Lookout has favorable pricing and support, VMware Carbon Black Cloud stands out with superior features and overall value.

Features: Lookout offers extensive mobile threat defense, ease of use, and straightforward deployment. VMware Carbon Black Cloud includes comprehensive endpoint protection, advanced analytics, and robust security features. VMware Carbon Black Cloud edges out due to more comprehensive protection options.

Room for Improvement: Lookout could improve in integrating with other security tools, enhancing data analysis capabilities, and refining its threat detection algorithms. VMware Carbon Black Cloud needs better performance optimization, reduced system resource usage, and improved integration with third-party tools.

Ease of Deployment and Customer Service: Lookout is known for its straightforward deployment and responsive customer service. VMware Carbon Black Cloud has a more complex deployment process but is noted for high-level customer support.

Pricing and ROI: Lookout is cost-effective with strong ROI due to competitive pricing and substantial mobile protection benefits. VMware Carbon Black Cloud requires a higher investment, justified by its extensive endpoint security features and advanced threat detection, contributing to a higher ROI.

To learn more, read our detailed Lookout vs. VMware Carbon Black Cloud Report (Updated: April 2025).

Buyer's Guide

Lookout vs. VMware Carbon Black Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lookout

Ranking in Endpoint Detection and Response (EDR)

42nd

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Secure Web Gateways (SWG) (24th), Mobile Data Protection (6th), Cloud Access Security Brokers (CASB) (13th), Threat Intelligence Platforms (19th), Mobile Threat Defense (2nd), ZTNA as a Service (17th), ZTNA (12th), Secure Access Service Edge (SASE) (21st)

VMware Carbon Black Cloud

Ranking in Endpoint Detection and Response (EDR)

46th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Security Incident Response (6th)

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Lookout is 0.4%, up from 0.2% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

David Baynton

IT Manager at NHS Trust

Enhanced mobile security with visibility into app and website usage, but installation challenges remain

We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…

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Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."

"The solution is stable."

"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."

"We have not had any issues with bugs or breakdowns."

"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."

"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."

"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."

"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."

"For setup, the server can be given to you as a VM image and with minimal configuration needed."

"They're highly stable in comparison with other solutions I have."

"The solution does very well as a baseline EDR and provides good process-level management."

"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."

"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."

More VMware Carbon Black Cloud pros

Cons

"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."

"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."

"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"

"The initial setup requires a little bit of experience with configuration."

"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."

"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."

"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"

"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."

"The dashboard should be more user-friendly."

"It's not simple."

"The threat intelligence feed could use some fine tweaking."

"Training and education for both partner and customer, including product marketing need to be improved."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."

"In terms of feature performance versus cost, they're a good value."

"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."

"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."

"You need to pay for the licensing of the product. The pricing is costly."

"The solution is very inexpensive so there is great cost savings to using it."

"VMware Carbon Black Cloud is an expensive solution."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"Pricing for this solution could be made lower."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Computer Software Company

18%

Financial Services Firm

12%

Real Estate/Law Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Lookout?

The solution is stable.

See all answers

What is your experience regarding pricing and costs for Lookout?

The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.

See all answers

What needs improvement with Lookout?

There is nothing we have come across that we've desired.

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

Zimperium vs Lookout

Compared 20% of the time

Microsoft Defender for Endpoint vs Lookout

Compared 17% of the time

Check Point Harmony Mobile vs Lookout

Compared 11% of the time

CrowdStrike Falcon vs Lookout

Compared 8% of the time

Pradeo Mobile Threat Defense vs Lookout

Compared 5% of the time

More Lookout Competitors

Splunk SOAR vs VMware Carbon Black Cloud

Compared 30% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 29% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 22% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 19% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

Lookout

April 2025

Download Lookout product report

Buyer's Guide

VMware Carbon Black Cloud

March 2025

Download VMware Carbon Black Cloud product report

Also Known As

CipherCloud

Carbon Black CB Response

Overview

Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network.

Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

Lookout Benefits

Some of the ways that organizations can benefit by deploying Lookout include:

Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training.

Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.

Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution.

Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs.

Lookout Features

Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined.

Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.

Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms.

Lookout

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

VMware

Sample Customers

Information Not Available

ALLETE belk

Buyer's Guide

Lookout vs. VMware Carbon Black Cloud

April 2025

Free Report: Lookout vs. VMware Carbon Black Cloud

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