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Microsoft Defender for Business vs Sophos EPP Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.8
Microsoft Defender for Business customer service is generally good with quick online responses, but phone contact and efficiency need improvement.
Sentiment score
7.0
Sophos EPP Suite support is knowledgeable with varied experiences, quick resolutions, and valued for 24/7 assistance and online resources.
 

Room For Improvement

Sentiment score
3.8
Microsoft Defender for Business needs better reporting, URL filtering, DLP capabilities, integration, false positive management, threat response, communication, and Mac support.
Sentiment score
5.8
Sophos EPP Suite users desire improved usability, resource efficiency, support, integration, and management tools, along with enhanced security features.
 

Scalability Issues

Sentiment score
8.3
Microsoft Defender for Business is highly scalable, cloud-driven, and successfully deployed on 20,000 endpoints with 2,000 users.
Sentiment score
8.5
Sophos EPP Suite is scalable for varying business sizes, though external integration challenges and network resources can impact performance.
 

Stability Issues

Sentiment score
9.3
Users find Microsoft Defender for Business reliable and stable, appreciating its seamless integration, consistent protection, and minimal maintenance requirements.
Sentiment score
8.5
Sophos EPP Suite is considered stable with occasional performance issues, typically rated six to ten for reliability.
 

Valuable Features

Sentiment score
7.9
Microsoft Defender for Business offers scalable, user-friendly security with strong EDR capabilities and integrates seamlessly with Microsoft 365 and Lighthouse.
Sentiment score
8.3
Sophos EPP Suite provides efficient, user-friendly virus protection and security management with strong integration and minimal resource impact.
 

Setup Cost

No sentiment score available
Sentiment score
4.7
Enterprise users find Sophos EPP competitively priced, with discounts on extended licenses, offering better value than monthly options.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
41st
Average Rating
7.2
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Microsoft Security Suite (18th)
Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.7%, up from 1.1% compared to the previous year. The mindshare of Sophos EPP Suite is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Tim_Howard - PeerSpot reviewer
Provides good protection against viruses but support needs improvement
The product's initial setup phase wasn't too bad. The product's installation phase wasn't terrible, but it could have been good to club the things in the process, especially for the ones who are doing it for the first time, and it would be good if Microsoft offered users, someone, to talk to who knows the product. You will be gambling if you use Google for the tool because who knows if it really knows what Microsoft Defender for Business is all about. On a scale of one to ten, if ten is the easiest, I rate the setup phase as an eight out of ten. The setup phase was straightforward. As the tool was needed in a small shop, the solution's deployment was done in a couple of days. The solution was deployed in my company with the help of a small team of ten people. I had my head of IT help me in rolling it out in our company.
Sherwin De Claro - PeerSpot reviewer
The solution provides endpoint detection and response with a nice-looking dashboard
The solution is easily scalable because it's in the cloud and we can push the agents using our Cafea solution. We can even deploy the applications to our remote branches easily. We currently have four people using the solution and if the number of computers increases we can scale up by increasing the number of licenses.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Retailer
6%
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The tool's cost has been a little high, but I do not think it was terrible.
What needs improvement with Microsoft Defender for Business?
The tool's support is an area of concern where improvements are needed. I have had issues trying to get support or even trying to get to somebody. I often give up chasing the support and end up goi...
What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What needs improvement with Sophos EPP Suite?
Pricing is a consideration for us; for the Indian market, it is slightly expensive.
 

Also Known As

No data available
EPP Suite
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
EK Services
Find out what your peers are saying about Microsoft Defender for Business vs. Sophos EPP Suite and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.