VMware Carbon Black Cloud and Microsoft Defender XDR are two prominent security solutions in the market. While VMware Carbon Black Cloud is appreciated for its deployment flexibility and ease of use, Microsoft Defender XDR is often highlighted for its integrated features and overall security effectiveness.
Features: VMware Carbon Black Cloud users value its robust threat detection and response capabilities, real-time monitoring, and predictive security measures. Microsoft Defender XDR is noted for its comprehensive integration with other Microsoft products, advanced threat analytics, and automated response features. Users find Defender XDR to have a more integrated and streamlined approach.
Room for Improvement: Feedback for VMware Carbon Black Cloud indicates desires for more intuitive management tools, enhanced reporting capabilities, and usability enhancements. In contrast, Microsoft Defender XDR users have called for better cross-platform support, more detailed alert management, and broader support.
Ease of Deployment and Customer Service: VMware Carbon Black Cloud is often praised for its straightforward deployment process and reliable customer support. Microsoft Defender XDR users report a more complex initial setup but benefit from extensive documentation and strong ongoing support.
Pricing and ROI: VMware Carbon Black Cloud users find the pricing to be reasonable and justifiable by the product’s performance, with solid ROI. Microsoft Defender XDR’s pricing is perceived as higher, but users recognize the added value from its extensive feature set and tight integration with other Microsoft services. Users feel Microsoft Defender XDR offers a better long-term ROI due to its comprehensive security benefits.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
It's critical to escalate SEV B issues immediately to a domestic engineer.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
The customer service is good, and they supported us well.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
It would be better if much of that information were immediately visible, especially when looking at endpoints or users.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
The pricing is a little high, however, it is on par with other competitive tools in the market.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
Vulnerability assessment and just-in-time access are some valuable features of Defender for server plans.
Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.
It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.
Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.
Watch the Microsoft demo video here: Microsoft Defender XDR demo video.
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