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Microsoft DPM vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.0
Microsoft DPM's customer support quality varies widely, with some users finding it excellent and others facing significant challenges.
No sentiment score available
OpenText Data Protector support is mixed: some users see improvements, but many face slow responses, frequent escalations, and limited documentation.
 

Room For Improvement

Sentiment score
2.9
Microsoft DPM requires enhancements in data tagging, backup functionality, reliability, integration, user-friendliness, compatibility, troubleshooting, cloud availability, and governance.
Sentiment score
4.2
OpenText Data Protector's outdated UI, cloud integration, reporting, support, pricing, and performance issues make it less competitive.
 

Scalability Issues

Sentiment score
8.0
Microsoft DPM scales well with Microsoft products, but non-Microsoft compatibility and larger data backups may require alternative solutions.
No sentiment score available
Opinions on OpenText Data Protector scalability are mixed, influenced by deployment, integration, performance, and user environment size.
 

Stability Issues

Sentiment score
8.0
Microsoft DPM is generally stable, reliable for financial and health systems, but has occasional patching and integration challenges.
Sentiment score
8.5
OpenText Data Protector is generally reliable but depends on the environment, with stability varying between Linux and Windows platforms.
 

Valuable Features

Sentiment score
8.3
Microsoft DPM is praised for its user interface, integration with Microsoft products, robust recovery, scalability, and stability for small businesses.
Sentiment score
8.3
OpenText Data Protector offers robust data management, ease of use, automation, and broad infrastructure support with competitive pricing and scheduling.
 

Categories and Ranking

Microsoft DPM
Ranking in Backup and Recovery
31st
Average Rating
7.0
Reviews Sentiment
7.5
Number of Reviews
18
Ranking in other categories
No ranking in other categories
OpenText Data Protector
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
101
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Microsoft DPM is 1.3%, down from 1.5% compared to the previous year. The mindshare of OpenText Data Protector is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

RifkanHasan - PeerSpot reviewer
Backup and recovery that is stable but support is no longer in existence
The DPM is pretty good, but when it comes to external devices, you can't back up to the external device. It's a huge drawback because once everything goes down, it goes down fully. We can't take a snapshot and take it outside, which is a problem. Also, when it comes to recovery, the recovery process doesn't work properly. It doesn't recover. One of our drives failed and when we wanted to recover it from the other drive, it never worked. So, we couldn't recover the data. Recovery of data if the server goes down, is not very good. The DPM is good apart from the support services. We were told that the support was no longer in existence, which is why we are looking for another provider. In the next release, I would like to see backup to external devices, so it can always restore the backup and we can take it externally and store it somewhere that it is off-site and archived. Currently, it does not allow us to do that because it is required to be in one location.
Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
9%
Educational Organization
9%
Manufacturing Company
7%
Computer Software Company
18%
Manufacturing Company
13%
Financial Services Firm
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What needs improvement with Microsoft DPM?
DPM is not easy to back up another non-Microsoft solution. It does not have good capabilities to restore and back up non-Microsoft solutions. It can back up, yet it lacks features compared to Veeam...
What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
Pricing is high compared to other solutions. If they offer suitable features and a compatible price, we can attract clients. If the tech support becomes good, the price becomes less of a concern. W...
What needs improvement with Micro Focus Data Protector?
Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector. This has been an issue, especially when troubleshooting or integrating with other vendor-spe...
 

Also Known As

DPM, Data Protection Manager, MS DPM
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Microsoft DPM vs. OpenText Data Protector and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.