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Microsoft Dynamics AX vs Unit4 Business World comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
ERP (4th), Activity Based Costing Software (3rd)
Unit4 Business World
Average Rating
6.8
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
Cloud ERP (9th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 6.3%, down 6.4% compared to last year.
Unit4 Business World, on the other hand, focuses on Cloud ERP, holds 3.7% mindshare, up 1.1% since last year.
ERP
Cloud ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Mirchaye Mulugeta - PeerSpot reviewer
A flexible solution that is useful in finance, HR, and procurement
We use the tool in finance, HR, and procurement.  Unit4 Business World's most valuable feature is flexibility. Its dashboards are easy.  I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's scalable."
"The tool's most important capabilities are for retail and finance. Microsoft Dynamics AX 2012 doesn't have many integration capabilities, but Microsoft 365 has the most capabilities to integrate with any type of standalone software and has many more features."
"Technical support is very good."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"I like that it's a complete ERP solution from production level to branch level."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"The accounting and inventory management features are valuable."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"Unit4 Business World's most valuable feature is flexibility. Its dashboards are easy."
"The product's self-service capabilities have benefited our organization."
"Unit4 Business World is a reliable product."
 

Cons

"I would never recommend moving to an obsolete product that cannot get support."
"The 2012 version is obsolete, and we don't have any support for it."
"It is no longer supported from a security perspective, so it is not getting updated."
"The UI has room for improvement and can be more user-friendly."
"Microsoft Dynamics AX needs to improve its support and the developer experience. Developing and programming are more complex. Automation and integration with other apps should be simplified."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"The general speed of the solution needs improvement."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"I would like to see more flexibility in the customization for us to be able to customize it based on the client's requirements."
"Reporting and analytics features must be improved."
"I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's licensing, upgrade, and maintenance costs should be reduced."
 

Pricing and Cost Advice

"The price of the solution is high."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"The tool is cheap."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"Go for cloud implementation, if cost is critical."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
University
23%
Government
16%
Educational Organization
14%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
What do you like most about Unit4 Business World?
The product's self-service capabilities have benefited our organization.
What needs improvement with Unit4 Business World?
I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's licensing, upgrade, and maintenance cost...
What is your primary use case for Unit4 Business World?
We use the tool in finance, HR, and procurement.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Agresso ERP
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Media Prima Berhad, IKEA, Cranfield University, The Salvation Army, Avis Europe plc, Nando's
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: April 2025.
849,475 professionals have used our research since 2012.