We performed a comparison between Microsoft Dynamics CRM and QuickBase based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM Customer Engagement Centers."Microsoft Dynamics CRM is easy to use, the UI is very good, and it has many capabilities."
"The most valuable feature of Microsoft Dynamics CRM is the campaign feature."
"When you have a vanilla, straightforward version, it is easy to use."
"The Outlook calendar has been very helpful for us."
"The most valuable feature of Microsoft Dynamics CRM is the integration with Microsoft Office 365."
"One of the most useful features is we can configure Microsoft Dynamics CRM in the way that we need. This is configurable."
"Integration is the best feature of Microsoft Dynamics CRM. It integrates quickly across multiple apps and has a lot of APIs available that you can link to. It's very customizable, so we're able to tailor it to a client's needs."
"The most valuable features of Microsoft Dynamics CRM are its easy operations and functionality."
"Allows users have anytime/anywhere access."
"We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared."
"QuickBase is an excellent product and it is very easy to get support."
"The need for little to no code knowledge has been huge."
"The product is easy to use."
"The usability of QuickBase largely depends on how you design your workflows within the platform. If you keep them simple and straightforward, it can be a highly usable product."
"I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures."
"This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data."
"We would like to see the tech support for this product improved, at present we are frequently waiting for a couple of days before we receive any response."
"If there was a bit more automation, specifically for marketing tasks, that would be ideal."
"I have contacted support. They are able to help but not in the right amount of time. I have had a horrible experience."
"The manufacturing module could be improved. I would like to see customization in the next release."
"The options for customizing Microsoft Dynamics CRM are very limited or highly complex."
"I am happy with it. If anything, its interface could be improved."
"We had to do some customizations on top and it got a bit cumbersome."
"The approvals component of Dynamics is complex. It isn't very easy to generate approvals between different departments."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
"Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising."
"Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard."
"When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants."
"The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls."
"The dashboard is not organized."
"The mobile app has improved, but it still needs work."
"They could enhance the ability to link records between tables directly without the need for additional automation to increase space and time."
Microsoft Dynamics CRM is ranked 1st in CRM Customer Engagement Centers with 68 reviews while QuickBase is ranked 16th in Rapid Application Development Software with 74 reviews. Microsoft Dynamics CRM is rated 7.8, while QuickBase is rated 9.0. The top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". On the other hand, the top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com, whereas QuickBase is most compared with Microsoft Power Apps, Sales Creatio, Oracle Fusion Service, OutSystems and ServiceNow.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
