Microsoft Exchange Online vs Zimbra Cloud comparison

"I have found the interface to be user-friendly and the overall simplicity valuable features."

"The solution has been stable with good performance on offer."

"What I like about Microsoft Exchange Online is that it's a very convenient solution because it's part of the Microsoft business suite. This is the first email service I've used that lasted for many years, and I'm still using it because it's very convenient and it's suitable for my needs. Microsoft Exchange Online is the best product in the world for me because I don't remember any other service that's so well-accepted."

"Microsoft Exchange Online is a very stable solution."

"The solution is stable."

"A valuable feature of the solution is its global usability."

"A good investment."

"Exchange Online's best feature is its webmail platform."

"It's a fast solution."

"There is room for improvement in terms of optimization."

"The cost is very high, and not every customer can afford licenses."

"In terms of machine controls, it was very confusing, and some of the administrative parts will be done from the control, but in online writing mostly we can handle everything."

"Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features that make a difference, really"

"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."

"The solution could improve by making the user interface better."

"The licensing price of the solution could be lower."

"The UI could be improved to look more like the desktop version for ease of use."

"It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365."

"There is an annual license required to use this Microsoft Exchange Online."

"The licensing cost increased at least 15 to 20 percent recently and it would be helpful for them to be reduced."

"The solution's pricing is reasonable."

"The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer only requires mailbox features, we can recommend Plan One or Plan 2. We can suggest an E3 or E5 license if they need the entire Office suite. There are also premium subscriptions for enterprise customers, offering additional security features. Overall, I don't find the pricing costly because Microsoft provides many features and security capabilities, making it reliable for all customers, depending on their requirements."

"I would give the cost a five out of ten."

"The pricing is really high. It's higher compared to other services."

"There is a license for Microsoft Exchange Online and I have information on that, but there have been so many changes to the licensing and it's a completely different story nowadays. Microsoft has been pushing users to buy a package of products under one license. Users are becoming more dependent on Microsoft rather than independent, that you can't decide anymore, and from my point of view, that is bad."

"They have raised their prices, and obviously, it hits our customers. Some of them are deciding to step back from Office 365. For customers who have bought the annual subscription, they are moving to the monthly subscription."

"It's an open-source solution so it's free."