We performed a comparison between Microsoft Intune and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"The most valuable includes managing everything from a single console."
"The solution is stable."
"It is user-friendly, and the performance is also good. It is a convenient product"
"It is a very stable and scalable cloud-only solution."
"We have not experienced any bugs or glitches with this solution."
"The stability is good."
"The product's initial setup phase was easy."
"It's scalable enough for our needs and very reliable."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"It works fine, and it is largely issue-free."
"The solution works well as a remote desktop."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"There are a couple of issues with stability."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong."
"The user interface needs improvement."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"The performance depends on connectivity."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"It could be made simpler from a management perspective."
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Microsoft Intune is ranked 4th in Remote Access with 165 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Microsoft Intune is rated 8.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our Microsoft Intune vs. Microsoft Remote Desktop Services report.
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