Microsoft Intune and N-able Take Control are strong contenders in endpoint management and remote support. Microsoft Intune has an edge in ease of deployment and integration, while N-able Take Control excels in remote support capabilities.
Features: Microsoft Intune offers comprehensive device management, policy enforcement, and extensive features for large enterprises. N-able Take Control provides robust remote access, support tools, and specialized options for hands-on troubleshooting.
Room for Improvement: Microsoft Intune users report a complex setup process, need for better documentation, and usability issues. N-able Take Control users mention occasional connectivity issues, a need for detailed reporting features, and better usability.
Ease of Deployment and Customer Service: Microsoft Intune deployment is straightforward but may require assistance due to complexity, mitigated by strong customer service. N-able Take Control offers simpler deployment with seamless integration, though users desire more responsive customer support.
Pricing and ROI: Microsoft Intune is cost-effective for large organizations with a scalable pricing model. N-able Take Control provides good value but may be expensive for smaller teams. Both deliver solid ROI, influenced by organizational size and specific needs.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
Whether your clients are working from home, in the office, or on the go—they need you. N‑able™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.
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