Microsoft OneDrive vs OpenText Extended ECM comparison

"It is good as a central hub for the storage of documents and sharing among team members."

"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."

"The most valuable feature of the solution is the amount of space allotted to each user that is issued a subscription."

"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."

"It helps you keep organized."

"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."

"Scalability is good just because it is a cloud-based product."

"One of the good features is that the users are not even aware that they're using it."

"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."

"Scalability is great. We can extend areas horizontally and vertically."

"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

"Simplicity to roll out, features available, customization options."

"Most of our customers are very fond of the upgraded smart user interface."

"We can configure the solution with any industry's products per customer requirements."

"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."

"I think it should be more user-friendly with more tutorials on the full scale of the program."

"An increase in the capacity of storage in the free version would be nice."

"Performance is an issue when sharing a large number of files in a single folder."

"No one gets an alert when files are deleted."

"The technical support is really very bad."

"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."

"The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents."

"The file structure insight could be made more flexible like for creating more flexible folders."

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."

"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."

"The tool's documentation is not proper and has missing information like steps."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

"We had some issues with scalability in the production. So, I would rate it a five out of ten."

"The cost of the product could be improved."

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"A dashboard with information would be nice to see."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"This is a pricy solution, given that we are only using it at 50% capacity."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"We pay a lot for the Enterprise version, but it is a premium service."

"The licensing is expensive and on a yearly basis."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The total cost of the product will vary on the capabilities required"

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The solution is expensive."

"The tool's pricing is confusing to the end customer."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"The product is pricey."