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Microsoft OneDrive vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft OneDrive
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText Extended ECM
Ranking in Content Collaboration Platforms
11th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Microsoft OneDrive is 10.2%, down from 13.4% compared to the previous year. The mindshare of OpenText Extended ECM is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Victor Bayouwa - PeerSpot reviewer
I love the backup capabilities and the offline sync
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.  The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is well integrated with other Microsoft products."
"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."
"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."
"They have support for integration with a lot of tools."
"It is free if you use Microsoft Office 365."
"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."
"It was extremely easy to setup."
"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."
"Simplicity to roll out, features available, customization options."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The engineering document management system is one of the most valuable features."
"It's a very good solution."
 

Cons

"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."
"OneDrive is a bit behind competing products like Dropbox and Box."
"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."
"The file structure insight could be made more flexible like for creating more flexible folders."
"There are not enough ways to assign permissions to shared folders and files."
"Technical support is not very impressive and is typical of large company software support."
"The technical support is really very bad."
"I think it should be more user-friendly with more tutorials on the full scale of the program."
"A dashboard with information would be nice to see."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The response time is not effective, and the staff lacks adequate knowledge."
"The architecture needs improvement, as it's complex."
"More out-of-the-box automation features should be added to OpenText Extended ECM."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"The solution's performance, stability, and consistency could be improved."
 

Pricing and Cost Advice

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
"This is a pricy solution, given that we are only using it at 50% capacity."
"We pay a lot for the Enterprise version, but it is a premium service."
"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
"The licensing is expensive and on a yearly basis."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The solution is expensive."
"Both Open Text ECM and IBM File share are expensive."
"The total cost of the product will vary on the capabilities required"
"The product is pricey."
"OpenText Extended ECM is an expensive solution."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The tool's pricing is confusing to the end customer."
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Top Industries

By visitors reading reviews
Educational Organization
54%
Computer Software Company
6%
Financial Services Firm
6%
Manufacturing Company
3%
Government
14%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft OneDrive?
The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again.
What needs improvement with Microsoft OneDrive?
It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth.
What is your primary use case for Microsoft OneDrive?
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Also Known As

MS OneDrive
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Microsoft OneDrive vs. OpenText Extended ECM and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.