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Microsoft Purview Compliance Manager vs Microsoft Purview eDiscovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Microsoft Purview Compliance Manager offers cost-effective compliance, reducing expenses, processing time, and enhancing security within Office 365 E5.
Sentiment score
7.7
Microsoft Purview eDiscovery boosts ROI by improving data efficiency, compliance, risk management, and reducing legal and IT workloads.
The process is reduced from weeks to a day, showcasing a solid nine for return on investment.
We have seen a 100% return on investment.
The ease of accessing necessary information promptly is the biggest return on investment.
It's hard to quantify the ROI in a dollar amount, but we realize value by doing more tasks in less time than we did before.
 

Customer Service

Sentiment score
4.7
Microsoft Purview Compliance Manager's support is slow and inefficient, with delays in resolving compliance issues, especially for smaller organizations.
Sentiment score
7.6
Microsoft Purview eDiscovery is praised for responsive support, despite some mixed experiences with wait times and outcomes.
Since I approach them with more complicated issues, it takes quite a bit of time to get through those two support tiers.
The support staff, who are often outsourced, seem not adequately equipped to handle issues quickly and efficiently.
Users have no specific forum for addressing queries, which impacts the overall support experience.
I would rate Microsoft Purview eDiscovery's customer service and technical support a ten.
 

Scalability Issues

Sentiment score
7.7
Microsoft Purview Compliance Manager scales well but faces limitations with detailed policy configurations in large deployments.
Sentiment score
7.9
Microsoft Purview eDiscovery is scalable and efficient, seamlessly integrating with cloud infrastructures but lacks some search functions.
As services increase, eDiscovery capabilities also increase, allowing easy deployment.
It is straightforward since it scans everything, covering all aspects needed in our operations.
While the solution is scalable in terms of user numbers, there are limitations when creating more granular level policies.
It scales with us seamlessly.
With the E3 licensing, I would rate the scalability of Microsoft Purview eDiscovery as a six because it lacks certain critical search functionalities.
 

Stability Issues

Sentiment score
7.9
Microsoft Purview Compliance Manager is reliable and stable but needs enhanced usability and competitiveness, especially for Outlook users.
Sentiment score
8.6
Microsoft Purview eDiscovery is generally stable, with minor slowdowns, but users seek more transparency on performance issues.
Despite stability, it needs to be more user-friendly and competitive compared to other eDiscovery tools.
It is reliable and I can depend on it.
In terms of latency, stability is not an issue.
For us, it has been one hundred percent reliable.
Microsoft Purview eDiscovery is highly reliable.
 

Room For Improvement

Microsoft Purview Compliance Manager needs better integration, automation, monitoring, and cost-effective features for improved user experience, especially for non-profits.
Microsoft Purview eDiscovery needs faster, more efficient features, better integration, NLP for queries, and affordable pricing for users.
Microsoft Copilot Security converts human language to search queries using its AdLM language model.
The speed and accessibility, particularly in the user interface, require significant work.
The Purview Compliance Portal's log management could be more user-friendly, making data retrieval, like email logs, challenging.
Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial.
Defining what constitutes a credit card because that is where I get the most false positives.
We find that many critical functions are available only to E5 license holders.
 

Setup Cost

Microsoft Purview Compliance Manager is competitively priced, benefiting from existing licenses and often cheaper than previous solutions and competitors.
Microsoft Purview eDiscovery pricing is complex, with E5 costly yet beneficial, while E3 is cheaper but limited.
I rate the pricing as a one since it is included in what I am already paying for, as part of the Microsoft 365 E5 licensing.
Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors.
With CSP or MCE-style agreements with Microsoft, the process is streamlined since we have reps from both Microsoft and CDW working together.
As an M3, I find the Purview pricing of 1250 per user worthwhile.
The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently.
 

Valuable Features

Microsoft Purview Compliance Manager simplifies multi-cloud data protection with automation, real-time visibility, and extensive compliance and security features.
Microsoft Purview eDiscovery ensures efficient data retrieval with multi-platform integration, automation, compliance visibility, and adherence to global data privacy laws.
Microsoft Purview Compliance Manager's eDiscovery is essential for organizations using Outlook as their email service.
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process.
The best aspect is that it requires little to no time for implementation if I am using all of Microsoft's tools.
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive.
Purview can connect to iOS, Mac, Android, and SaaS apps, which is critical for capturing SMS and MMS text message data.
Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.
 

Categories and Ranking

Microsoft Purview Complianc...
Ranking in Microsoft Security Suite
23rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Data Governance (14th)
Microsoft Purview eDiscovery
Ranking in Microsoft Security Suite
24th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
eDiscovery (2nd)
 

Mindshare comparison

As of April 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Purview Compliance Manager is 1.3%, down from 1.7% compared to the previous year. The mindshare of Microsoft Purview eDiscovery is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Streamlined data management and improved compliance with efficient document classification
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process. Additionally, the system provides a dashboard showing our compliance status, which aids in managing compliance tasks. The compliance score feature allows me to assess and compare our compliance across organizations. I've also noticed efficiency gains, especially in handling subject access requests. Previously, these tasks were manual and time-consuming, but now they are streamlined, reducing the process from weeks to just a day.
Frank Radeck - PeerSpot reviewer
Tasks that took an entire day before we implemented the solution now take just 30 minutes.
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
7%
Healthcare Company
7%
Financial Services Firm
14%
Government
13%
Computer Software Company
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Purview Compliance Manager?
We have more visibility of data and how it is being shared.
What is your experience regarding pricing and costs for Microsoft Purview Compliance Manager?
While not cheap, Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors. Additional costs may involve OCR page scanning.
What is your primary use case for Microsoft Purview Compliance Manager?
I am primarily using Microsoft Purview Compliance Manager for data leakage prevention, blocking USBs, and monitoring data sharing through OneDrive and web-based interfaces.
What do you like most about Microsoft Purview eDiscovery?
The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...
What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.
What needs improvement with Microsoft Purview eDiscovery?
The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...
 

Also Known As

Microsoft Compliance Manager
No data available
 

Overview

Find out what your peers are saying about Microsoft Purview Compliance Manager vs. Microsoft Purview eDiscovery and other solutions. Updated: March 2025.
848,207 professionals have used our research since 2012.