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Microsoft Purview Customer Lockbox vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Customer ...
Ranking in Office 365 Protection
7th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Office 365 Protection
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Email Security (3rd), Security Awareness Training (2nd), Digital Risk Protection (3rd), Secure Email Gateway (SEG) (2nd)
 

Mindshare comparison

As of April 2025, in the Office 365 Protection category, the mindshare of Microsoft Purview Customer Lockbox is 2.1%, down from 3.0% compared to the previous year. The mindshare of Proofpoint Email Protection is 18.6%, up from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection
 

Featured Reviews

Mayeen Uddin - PeerSpot reviewer
Dashboard functionality and data processing offer value with an easy setup
We are using Microsoft Purview Customer Lockbox for email access The most important feature is data processing. I like the dashboard and the undo or multi-call feature of Microsoft Purview Customer Lockbox. The pricing for personal users is not cost-effective. It feels expensive for individual…
AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is data processing."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The solution scales well."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"The stability is very good."
 

Cons

"The pricing for personal users is not cost-effective."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The largest complaint that we hear from our customers is that there is no local support."
"Proofpoint Email Protection could improve by reducing the price."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"The scalability can be improved, and the solution can be optimized."
"The solution could lower its price."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
 

Pricing and Cost Advice

Information not available
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"I rate the price of Proofpoint Email Protection a four out of five."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"It is multiple times more expensive, which made it very much less attractive."
"It is expensive."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
28%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Microsoft Purview Customer Lockbox?
The pricing for personal users is not cost-effective. It feels expensive for individual expenses.
What is your primary use case for Microsoft Purview Customer Lockbox?
We are using Microsoft Purview Customer Lockbox for email access.
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
In terms of improvement, the price could be better. Additionally, more security could be implemented.
 

Also Known As

No data available
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Proofpoint, Sophos, TitanHQ and others in Office 365 Protection. Updated: March 2025.
848,476 professionals have used our research since 2012.