Microsoft System Center vs PRTG Network Monitor comparison

Microsoft System Center and PRTG Network Monitor compete in system and network monitoring software. PRTG appears to have an edge in terms of ease of use and deployment, making it suitable for diverse network configurations without requiring customization.

Features: Microsoft System Center offers extensive platform integration, ideal for managing Windows environments with native support and a low learning curve. It provides effective monitoring of updates and system health, along with robust automation features. PRTG Network Monitor provides an intuitive setup, ease of use, and strong capabilities in monitoring network health and bandwidth usage. It is valued for rapid deployment and adaptability fitting various network settings without customization.

Room for Improvement: Microsoft System Center could enhance overall performance and refresh its user interface. Improvements in cloud monitoring capabilities and integration with third-party tools are also needed. PRTG Network Monitor can strive for better reporting capabilities and enhance the functionality of its mobile app. Increased flexibility in licensing and improved sensors for newer technologies are areas where it could advance.

Ease of Deployment and Customer Service: Microsoft System Center is typically deployed on-premises, with support often described as costly and not always responsive. PRTG Network Monitor supports on-premises, private, and hybrid cloud environments. Its deployment is straightforward, though support can sometimes be less engaging and slow, yet customers value the proactive support provided when available.

Pricing and ROI: Microsoft System Center is often considered expensive, with a structured licensing model potentially requiring extra contracts for support. Regardless, it provides significant ROI, particularly by reducing reliance on third-party management tools. PRTG Network Monitor features flexible pricing, though seen as high compared to simpler options. It offers comprehensive features within its price bracket, but the licensing model might not fit smaller businesses.