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Mimecast Email Security vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mimecast Email Security
Ranking in Office 365 Protection
5th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
29
Ranking in other categories
Secure Email Gateway (SEG) (4th)
Sophos Email
Ranking in Office 365 Protection
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
Email Security (10th)
 

Mindshare comparison

As of January 2025, in the Office 365 Protection category, the mindshare of Mimecast Email Security is 15.9%, up from 8.7% compared to the previous year. The mindshare of Sophos Email is 19.6%, up from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection
 

Featured Reviews

Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.
Adeyemi Adedokun - PeerSpot reviewer
Ensures that there is maximum security enabled for our communication processes
There has been issues when I have interacted with the support in the past, especially regarding technical issues. I have found them responsive for basic queries, but when I have raised issues for complex issues, there is a delay in the response from the support team. During the initial setup, when I faced challenges, the support team took a lot of time to address the issue and escalate it to the required personnel. In another issue raised, I was trying to confirm the status of a domain name. The support team was not able to help me out and provide with the necessary information. I suggest that there should be improvement in the support team towards handling such complex issues and technical concerns.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the content filtering and secure messaging features."
"Email security is the most valuable feature of the solution."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"The integration is straightforward."
"URL inspection works pretty well."
"The platform's most valuable features are journaling and email archiving, effectively stopping phishing attacks."
"It's good, it keeps the spam out."
"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."
"I find the comprehensive features of Sophos Email most valuable."
"The anti-malware, risk scanning has been pretty spot on."
"The feature of Sophos Email that we find most effective for detecting suspicious emails is primarily based on their signatures."
"Sophos Email is a stable solution."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"The deployment is very easy. It's quite straightforward."
"The tool is a good solution for protecting against email attacks and monitoring networks. It supports our compliance efforts and is easy to use and stable."
 

Cons

"The solution is very expensive."
"I'd like to have better support from the product in the future."
"They should improve the cookies management feature."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"The installation is not so straightforward."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"The filtering needs more flexibility."
"The price could be better, it should be reduced."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
"Sophos Email needs to increase the number of promos."
"The security of the solution could improve."
"Servicing and support are areas with shortcomings where the solution needs to improve."
"The main drawback is regarding the technical support."
"I would like to see improvements in the initial setup process, ensuring better compatibility with diverse customer infrastructures."
"The tool's integration becomes an issue when the internet connection is weak."
"The tool’s stability should be improved."
 

Pricing and Cost Advice

"The product price is moderate. I rate the pricing a five out of ten."
"For what it is, the product is overpriced."
"It is a bit expensive."
"The solution is expensive."
"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"There are additional costs beyond the standard licensing fee."
"The product has good pricing in terms of return on investment."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"Licensing is paid on a yearly basis."
"It falls somewhere in the middle—it's not excessively expensive nor very cheap."
"The tool's pricing is medium."
"I would rate the pricing of Sophos Email as a six. It is considered affordable as a standalone product, and there are no additional costs besides licensing. The pricing is fixed."
"Sophos Email is neither cheap nor expensive."
"The solution is expensive."
"Sophos Email is a little expensive for us, but it's necessary. We have a subscription and renew it every three years."
"Sophos Email is priced lower than its competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
7%
Manufacturing Company
7%
Construction Company
6%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
Mimecast needs to reduce the number of false positive emails; a big pain point for us. A lot of emails were missed despite being known samples. This needs improvement to reduce the workload on admi...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it.
What needs improvement with Sophos Email?
However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud services. It took me about four attempts to get it working correctly. Despite tha...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection
Sophos Email Security
 

Learn More

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Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Mimecast Email Security vs. Sophos Email and other solutions. Updated: December 2024.
830,726 professionals have used our research since 2012.