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Moogsoft vs SolarWinds AppOptics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Moogsoft
Ranking in IT Infrastructure Monitoring
25th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
15
Ranking in other categories
IT Operations Analytics (5th), AIOps (8th)
SolarWinds AppOptics
Ranking in IT Infrastructure Monitoring
52nd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (52nd), Cloud Monitoring Software (34th)
 

Mindshare comparison

As of January 2025, in the IT Infrastructure Monitoring category, the mindshare of Moogsoft is 1.3%, down from 1.4% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Provides strong event correlation features, but its initial setup should be made easier
The solution's integrations are out of the box, and it is easy to integrate the tool with many technologies through its APIs. Moogsoft is always deployed on the cloud. Since it's a SaaS-based solution, it's cloud-delivered but also deploys to a hybrid or on-premises situation. The solution attaches itself to any environment size, but it's delivered via SaaS. The solution has room for improvement, but it's a pretty good technology. It does very well in delivering a big impact for businesses. Now, since it's owned by Dell and has the financial backing, it'll go from strength to strength. It's built by two very experienced co-founders who have used this type of technology before and were very much ahead of the curve. I'm still implementing the solution, and it is a platform that can deliver to something as big as HSBC. Overall, I rate the solution a seven out of ten.
John Yuko - PeerSpot reviewer
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft's most valuable features are event management, correlation, and observability."
"I find the unsupervised learning algorithms for noise reduction particularly valuable. The algorithm's ability to identify and reduce noise is a feature we initially liked. The anomaly detection feature is excellent for maintaining system uptime as it helps identify problems quickly."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The tool's event correlation and AI are its strongest parts."
"The product currently seems to be a few steps ahead of the competition."
"The operations are familiar with how to use Moogsoft, so they are keeping it."
"The reporting of the solution is very good."
"Technical support is always live and they're supportive."
"I have found the most valuable feature is application performance management."
"The product has a great dashboard."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"The sum solution, NTA, and DPA."
 

Cons

"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The documentation and flexibility for generic integration could be improved."
"The product roadmap doesn't align with our roadmap."
"They should consider including Chatbot."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"The solution's initial setup is complex, and it should be made easier."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"The solution should be more user-friendly."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"AppOptics would benefit from having a much more centralized view."
"The integration with Unix services should be a bit more straightforward."
"I would like to see more integration with other tools that are available on the market."
 

Pricing and Cost Advice

"It's a very cost-effective and competitive product."
"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"When compared to other solutions, it is quite good."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
"I believe the current licensing cost is reasonable."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Consumer Goods Company
5%
Educational Organization
65%
Financial Services Firm
6%
Computer Software Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
The product roadmap doesn't align with our roadmap. We need more frequent updates and a total in-house hosted solution. They need to enhance the admin module, provide more analytics capabilities, a...
What needs improvement with SolarWinds AppOptics?
The solution should be more user-friendly.
What is your primary use case for SolarWinds AppOptics?
I used the solution for monitoring servers and network equipment.
 

Also Known As

No data available
AppOptics, SolarWinds TraceView, Librato
 

Learn More

Video not available
 

Overview

 

Sample Customers

RetailNext
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about Moogsoft vs. SolarWinds AppOptics and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.