N-able N-sight Remote Monitoring &amp; Management vs Pulseway comparison

N-able N-sight Remote Monit...

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Executive SummaryUpdated on Jan 2, 2025

Pulseway and N-able N-sight Remote Monitoring & Management compete in IT management. N-able N-sight has a more feature-rich platform, appealing to those needing comprehensive solutions, while Pulseway is generally more agile and cost-effective.

Features: Pulseway provides mobile compatibility, real-time alerts, and a user-friendly dashboard, making it accessible for users on the go. It also allows remote control via a mobile app and includes strong workflow and server management capabilities. N-able N-sight offers extensive monitoring features, automation tools, and extensive integration capabilities, supporting various systems like Windows, Linux, and virtual environments. Its patch management and backup services allow for preventive maintenance.

Room for Improvement: Pulseway could enhance its system with more detailed reporting and larger-scale integration features to compete on an enterprise level. Improvements in its remote access capabilities on different operating systems may benefit users. Enhancing support for advanced configurations is another area. N-able N-sight may look at simplifying its deployment process to align with its robust feature set. Adding more intuitive mobile management tools and improving ease of use in report generation are potential areas to refine.

Ease of Deployment and Customer Service: Pulseway is known for its quick and easy deployment, making it ideal for teams needing to integrate tools swiftly. N-able N-sight, though more complex, supports users with in-depth documentation and customer service, offering a smoother transition with extensive guidance.

Pricing and ROI: Pulseway offers competitive pricing with minimal upfront costs, providing a quick return on investment, particularly for smaller businesses. N-able N-sight might come with higher initial expenses but offers a broad range of features justifying its cost for enterprises seeking long-term strategic value.

To learn more, read our detailed N-able N-sight Remote Monitoring & Management vs. Pulseway Report (Updated: March 2025).

N-able N-sight Remote Monitoring & Management vs. Pulseway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

11th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pulseway

Ranking in Remote Monitoring and Management (RMM)

13th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (55th), Server Monitoring (19th)

Mindshare comparison

As of April 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of N-able N-sight Remote Monitoring & Management is 3.9%, down from 6.4% compared to the previous year. The mindshare of Pulseway is 1.8%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Frank Ashley Simon

IT Support Specialist at Cell C

The script deployment features let us create whatever we want to deploy on our devices.

The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown. For example, if I'm looking at the overview, it would be nice to see the number of systems running Windows and the version or how the number of devices reporting correctly on a patch management level. I'd like to see a simpler interface and a more versatile reporting structure. We are looking at moving up to N-central now. I'm working with N-able to set up a demo because I see N-central's reporting has a better structure.

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Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."

"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."

"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."

"We like that this solution is in real-time, it gives us real-time monitoring."

"The solution is user-friendly."

"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."

"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities."

"The reporting for this solution has been most valuable."

More N-able N-sight Remote Monitoring & Management pros

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"The setup is simple."

"The solution has great workflow and server modules."

"It gives you remote control and has a mobile app."

Cons

"What could be improved in N-able N-sight Remote Monitoring & Management is the reporting, in particular, the reporting interface and the report generation method. Currently, I don't find it easy to run reports on the solution. Every time, if I want a report on a Windows vulnerability because a client requested that report, I find the process difficult. For example, out of one hundred PCs, I need to get a report on how many PCs have not been updated to a specific patch level. I need to give that report to the CTO or CEO of a particular client organization, and as running the report on N-able N-sight Remote Monitoring & Management isn't easy, sometimes, that makes me doubt the validity of the generated report as well. It depends on each case because I do find some reports to be genuine and 100% correct, but most of the time, I have to ask for help from other engineers, and even collaborating with another engineer to run reports isn't that easy, so reporting needs improvement in N-able N-sight Remote Monitoring & Management. Another room for improvement in the solution is patch management. The user-friendliness of the Take Control feature in N-able N-sight Remote Monitoring & Management also needs improvement, particularly when it's used on multiple computers or displays. Switching between displays isn't as user-friendly on the technician side, so that could be improved by letting you see all displays or monitors all at once, or on a single display, rather than needing to switch from one display to another. As Take Control is on a Windows agent, or running on a client-end device, that feature of N-able N-sight Remote Monitoring & Management could be improved as well. An additional feature I'd like to see in the next release of the solution is a mobile application, though I'm not familiar if that's already available. As an IT MSP, sometimes I have on-call jobs, and I don't always want to look at the mailbox to see if there's any alert triggered from the devices. If N-able N-sight Remote Monitoring & Management has a mobile application that would allow my team to get push notifications whenever there's downtime or issues, then that would make the solution more reliable. I'd like to get an alert that would pop up from my mobile device, so it would be pretty easy to keep an eye on alerts, and I won't have to check my inbox every time."

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."

"The solutions could improve by adding more features."

"Additionally, N-sight has an anti-human device manager, but it is only for Apple iOS devices, not for Android."

"The patch management of the solution could improve."

"I would like to see notifications sent with SMS."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

More N-able N-sight Remote Monitoring & Management cons

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"They have good technical support but it's not excellent."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"The solution does not allow you to make a script for just one customer."

"There are some bugs or glitches."

Pricing and Cost Advice

"The product is fairly priced."

"It's expensive and out of our budget."

"The solution is not very expensive."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"There is a license required for this solution."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Comms Service Provider

17%

Manufacturing Company

University

Computer Software Company

20%

Real Estate/Law Firm

11%

Educational Organization

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

What is your primary use case for N-able Remote Monitoring & Management?

We use the solution to monitor, automate, and protect the clients and environments.

What do you like most about N-able Remote Monitoring & Management?

The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.

What do you like most about Pulseway?

It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues.

What is your primary use case for Pulseway?

I use the product to monitor some servers and desktop PCs on my internal network. Mainly, I use it to get notified of certain events, like a server being offline, or a certain service being stopped...

What advice do you have for others considering Pulseway?

It's a good solution for monitoring servers/computers/networks from your mobile device. However, the lack of a desktop monitoring/management app may be less than ideal for many situations.

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Product Reports

N-able N-sight Remote Monitoring & Management

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N-able N-sight Remote Monitoring & Management report

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Also Known As

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

No data available

Overview

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

N-able

Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

Some of Pulseway’s benefits and features include:

Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.

Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.

Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.

Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.

Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.

Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.

Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.

Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.

Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.

Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.

CRM: Get the information and resources you need to focus on your customers and increase opportunities.

Project management: Receive real-time project status with details on resource usage and tasks.

Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.

Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.

Integrations: Integrate with leading solutions, including:

Pulseway PSA
ConnectWise Manage
Autotask
Zendesk
Slack
IT Glue
Kasepersky
Bitdefender
WarrantyMaster

Sample Customers

NetSys Network Systems

Dell, Canon, Siemens, Harvard University, Northwestern University

N-able N-sight Remote Monitoring & Management vs. Pulseway