Nagios Core vs New Relic comparison

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Nagios Core

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Executive SummaryUpdated on Jan 12, 2025

New Relic and Nagios Core offer different strengths in the realm of monitoring solutions. While New Relic is highlighted for its pricing and customer support, Nagios Core holds a reputation for its extensive features, making it an appealing choice despite some cost considerations.

Features: New Relic boasts ease of installation and maintenance, detailed application metrics, and real-time performance insights which are valuable for DevOps strategies. It offers integration with various plugins to enhance its monitoring capabilities. Nagios Core provides robust monitoring through customizable configurations and an extensive range of plugins, although its optimal use may require greater technical expertise.

Room for Improvement: New Relic users have raised concerns about data privacy, and suggest improvements in alert systems and mobile app performance. Its pricing structure could also be more accessible. The main drawbacks for Nagios Core include its complex installation and configuration processes along with basic reporting functionality. Users desire a more user-friendly GUI and enhanced error reporting capabilities.

Ease of Deployment and Customer Service: New Relic supports public and hybrid cloud deployments with strong customer service noted for its effective technical support. Nagios Core, favored for on-premises setups, offers solid customer support though it may not match the responsiveness and availability often associated with New Relic.

Pricing and ROI: New Relic's licensing costs can be high but it offers significant ROI by enabling rapid issue identification and resolution, thus boosting productivity. Nagios Core, being free and open-source, results in a lower total cost of ownership, but the ROI depends on the customization and management of the system, requiring suitable technical skills without licensing fees.

To learn more, read our detailed Nagios Core vs. New Relic Report (Updated: February 2025).

Nagios Core vs. New Relic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

8.8

Nagios Core reduces downtime and costs with quick alerts, providing full ROI and eliminating expensive monitoring tools.

Sentiment score

7.0

New Relic improved server response, product reliability, and development efficiency with valuable insights, despite some challenges in quantifying its benefit.

No quotes available

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No quotes available

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Customer Service

Sentiment score

5.1

Nagios Core relies on community support, praised for stability and resources, but lacks official help compared to Nagios XI.

Sentiment score

7.6

New Relic's customer service is responsive and reliable, with quick assistance, though live chat options are lacking.

No quotes available

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Issues that could be solved quickly sometimes take longer because they go around in circles.

Pietro Dell'Erba

Head of API at a computer software company with 10,001+ employees

For more quotes and insights, download the New Relic report

Scalability Issues

Sentiment score

6.7

Nagios Core shows scalability for large networks but may need customizations and integrations for distributed environments.

Sentiment score

7.8

New Relic is highly scalable and adaptable, efficiently managing large applications and diverse environments with reliable performance.

The solution is scalable.

Husham Yaqoob

Senior System Administrator at Interactive Group

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No quotes available

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Stability Issues

Sentiment score

8.2

Nagios Core is highly stable and reliable with minimal footprint, supporting extensive monitoring without network burden.

Sentiment score

7.9

Users report New Relic as stable, reliable, with minor issues; recent updates boost performance during high-demand without data loss.

I tried many other solutions at work, however, in terms of Nagios, I haven't seen any disruption or downtime.

Husham Yaqoob

Senior System Administrator at Interactive Group

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No quotes available

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Room For Improvement

Nagios Core needs a more intuitive interface, better scalability, and features like enhanced reporting and integration with modern tools.

Users seek better privacy controls, lower costs, improved functionalities, and enhanced support, reporting, and performance in the system.

No quotes available

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Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.

Pietro Dell'Erba

Head of API at a computer software company with 10,001+ employees

For more quotes and insights, download the New Relic report

Setup Cost

Nagios Core is a free, cost-effective open-source tool, but requires Linux expertise and incurs hosting and maintenance costs.

Enterprise users find New Relic's pricing complex and expensive, but appreciate its comprehensive features and competitive value compared to competitors.

No quotes available

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No quotes available

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Valuable Features

Nagios Core provides flexible, low-resource monitoring with customization, automation, efficient alerts, and integration support for reliable IT performance visibility.

New Relic offers real-time monitoring, detailed insights, and integration tools, enhancing application performance management with user-friendly scalability.

It has a very handy dashboard, providing live alerts and visibility for everything.

Husham Yaqoob

Senior System Administrator at Interactive Group

For more quotes and insights, download the Nagios Core report

Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.

Pietro Dell'Erba

Head of API at a computer software company with 10,001+ employees

For more quotes and insights, download the New Relic report

Categories and Ranking

Nagios Core

Ranking in Network Monitoring Software

6th

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Network Monitoring Software

7th

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (5th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (3rd)

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of Nagios Core is 3.0%, down from 3.1% compared to the previous year. The mindshare of New Relic is 2.6%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Nishith-Vyas

Tech Lead at STL Digital Limited

Valuable reporting and alert system with room for PDF export improvements

The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be generated automatically with minimal human intervention and should be exportable as a PDF. Besides that, an integrated PDF export feature for reports is necessary. Also, the alert mechanism and graphing mechanism need to be integrated properly into Nagios Core. Currently, integrating these requires advanced Linux knowledge. Integration of more visualization tools like Grafana and Prometheus for better graphing and visualization is also recommended.

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Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Educational Organization

54%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Nagios Core?

What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services.

What is your experience regarding pricing and costs for Nagios Core?

Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.

What needs improvement with Nagios Core?

The dashboard should be improved. It's very simple. I don't have a very clear or specific suggestion. You can change the skin of the dashboard, however, it's good for me.

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

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Comparisons

Icinga vs Nagios Core

Compared 26% of the time

Nagios XI vs Nagios Core

Compared 21% of the time

Zabbix vs Nagios Core

Compared 16% of the time

Centreon vs Nagios Core

Compared 10% of the time

OpenNMS vs Nagios Core

Compared 2% of the time

Dynatrace vs New Relic

Compared 12% of the time

Elastic Observability vs New Relic

Compared 12% of the time

Datadog vs New Relic

Compared 9% of the time

Grafana vs New Relic

Compared 6% of the time

Sentry vs New Relic

Compared 5% of the time

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Product Reports

Nagios Core

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Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.

Nagios

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

Sample Customers

Airbnb, Cisco, PayPal, FanDuel

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Nagios Core vs. New Relic