Nagios Core vs New Relic comparison

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Nagios Core

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Executive SummaryUpdated on Jan 12, 2025

New Relic and Nagios Core offer different strengths in the realm of monitoring solutions. While New Relic is highlighted for its pricing and customer support, Nagios Core holds a reputation for its extensive features, making it an appealing choice despite some cost considerations.

Features: New Relic boasts ease of installation and maintenance, detailed application metrics, and real-time performance insights which are valuable for DevOps strategies. It offers integration with various plugins to enhance its monitoring capabilities. Nagios Core provides robust monitoring through customizable configurations and an extensive range of plugins, although its optimal use may require greater technical expertise.

Room for Improvement: New Relic users have raised concerns about data privacy, and suggest improvements in alert systems and mobile app performance. Its pricing structure could also be more accessible. The main drawbacks for Nagios Core include its complex installation and configuration processes along with basic reporting functionality. Users desire a more user-friendly GUI and enhanced error reporting capabilities.

Ease of Deployment and Customer Service: New Relic supports public and hybrid cloud deployments with strong customer service noted for its effective technical support. Nagios Core, favored for on-premises setups, offers solid customer support though it may not match the responsiveness and availability often associated with New Relic.

Pricing and ROI: New Relic's licensing costs can be high but it offers significant ROI by enabling rapid issue identification and resolution, thus boosting productivity. Nagios Core, being free and open-source, results in a lower total cost of ownership, but the ROI depends on the customization and management of the system, requiring suitable technical skills without licensing fees.

To learn more, read our detailed Nagios Core vs. New Relic Report (Updated: January 2025).

Nagios Core vs. New Relic

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Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Nagios Core

Ranking in Network Monitoring Software

6th

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Network Monitoring Software

7th

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Nagios Core is 3.4%, up from 3.1% compared to the previous year. The mindshare of New Relic is 2.7%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Nishith-Vyas

Tech Lead at STL Digital Limited

Valuable reporting and alert system with room for PDF export improvements

The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be generated automatically with minimal human intervention and should be exportable as a PDF. Besides that, an integrated PDF export feature for reports is necessary. Also, the alert mechanism and graphing mechanism need to be integrated properly into Nagios Core. Currently, integrating these requires advanced Linux knowledge. Integration of more visualization tools like Grafana and Prometheus for better graphing and visualization is also recommended.

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Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Nagios Core is it allows us to develop and add as many plugins as we want."

"Nagios Core is very configurable. Whatever you want, you can do it."

"Key features include the GUI interface, its notification capabilities, and the real-time reporting."

"The reporting structure and the feature set are valuable to me."

"Dashboard provides monitor of total assets."

"It has made the life of the network operations staff more proactive in managing the resources of the infrastructure. It prevents disasters long before they can take place."

"The most valuable features are the reports and the way it generates the report in a graphical manner."

"I like the way the solution sends alerts and how it keeps on escalating them."

More Nagios Core pros

"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."

"Working with the solution is very easy. It's user-friendly."

"It does everything we wanted it to do."

"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."

"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."

"Server uptime is its most valuable feature."

More New Relic pros

Cons

"I would like to see a sensor that shows the traffic of a user and what they're doing on the network."

"The interface could be improved."

"The user interface could be more interactive because it is pretty basic."

"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."

"Nagios Core can improve the graphical interface, it would make things a little easier."

"Nagios Core does not have a graphic display."

"The initial setup process could be easier."

"I would like to see more training videos."

More Nagios Core cons

"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."

"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."

"The solution needs to have staging."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

"The browser isn't exactly reliable."

More New Relic cons

Pricing and Cost Advice

"It's free."

"We are using the open-source, unpaid version."

"Nagios Core is an open source solution, and there are no licensing fees."

"I would rate the solution's pricing an eight out of ten."

"Nagios Core is free to use."

"The enterprise version has technical support. The version we are using is free."

"Lessening the price point would be an improvement."

"The Nagios Core (PNP4Nagios + Core) is free and can be setup by Netadmin within a few hours. The only additional cost is the cloud server."

More Nagios Core pricing and cost advice

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"The solution is less expensive than AppNeta."

"Pricing is better with New Relic APM than Dynatrace."

"The pricing and licensing are too high."

"This is an expensive tool."

"The price was one of the reasons we chose this solution."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Educational Organization

54%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Nagios Core?

What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services.

What is your experience regarding pricing and costs for Nagios Core?

Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.

What needs improvement with Nagios Core?

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

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Compared 10% of the time

OpenNMS vs Nagios Core

Compared 2% of the time

Elastic Observability vs New Relic

Compared 12% of the time

Dynatrace vs New Relic

Compared 12% of the time

Datadog vs New Relic

Compared 9% of the time

Grafana vs New Relic

Compared 7% of the time

Sentry vs New Relic

Compared 5% of the time

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Product Reports

Nagios Core

Download Nagios Core product report

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Learn More

Nagios

Overview

This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

Sample Customers

Airbnb, Cisco, PayPal, FanDuel

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Nagios Core vs. New Relic