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Every interaction a customer has with your brand through the website, mobile apps, emails and every other channel you own, both offline and online is a goldmine of data. CDP stitches all these data points together to give you unified profile of every customer you’ve ever had. Managing data is not a new thing for marketers. Capturing the right data is what matters. CDP captures customer attributes, behavioural data and transactional data and creates a meaning of all the data for effective marketing campaigns. The beauty of CDP lies in ingesting data from any format and converting it into behavioral insights. Stay updated by capturing data in real time to make more accurate decisions, again, all in real-time. With CDP you can tap micro behavioral segments to deliver a personalized cross channel experience to every customer. Higher conversion rates, increasing revenues and loyalty of a huge customer base is what you get.
WebEngage Omnichannel Engagement is a marketing automation platform that helps businesses engage customers across multiple channels including email, SMS, push notifications, social media, and website personalization. It provides tools for customer segmentation, cross-channel campaign management, advanced personalization, and marketing analytics to improve customer engagement and drive higher return on marketing investment. Key features include automated campaign orchestration, real-time customer behavioral tracking, personalized messaging, and data-driven insights to optimize marketing efforts. By unifying customer interactions across channels, WebEngage enables businesses to deliver a consistent and tailored experience that increases customer loyalty and brand affinity.
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