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Netgate pfSense vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
318
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
213
Ranking in other categories
Firewalls (1st)
Zyxel Unified Security Gateway
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Unified Threat Management (UTM) (14th)
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Whenever I need something, Fortinet improves and updates the software for me."
"It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
"The wireless control is helpful."
"It's quite comfortable to handle the FortiGate firewall."
"Secure, user-friendly, stable, and scalable network security solution. Installation is straightforward."
"The most important feature, normally for small business customers, is link load balancing."
"FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."
"The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls."
"An incomparable stability is achieved with other firewall systems."
"As a first-time NetGate pfSense user, I've been impressed by several features: easy integration for blocking traffic by country, straightforward creation and management of firewall rules, and the ability to extend functionality through plugins."
"The visibility in pfSense helps optimize performance."
"I like how affordable and flexible pfSense is. I can achieve the protection I need in a flexible manner. I enjoy using pfSense. It's effective and solid."
"I have found the firewall portion for the blocking most valuable."
"The features I have found best are ease of use, GUI, and performance."
"Is good at blocking IP addresses."
"The GUI is easy to understand."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
 

Cons

"Technical support could be better. You don't always get the level of help you need right away."
"The stability could be a bit better."
"Regarding challenges, customers initially faced issues like internet dropping, but after firmware upgrades, everything worked well."
"Some of the features in the graphical user interface do not work, which requires that we used the command-line-interface."
"Fortinet needs more memory to save the log files. We need it to save the logs on the hardware and not in the cloud. I know this feature is available in FortiCloud, but if we need this log locally, it is not available."
"A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve."
"I would like to see improvements made to the dashboard and UI, as well as to the reporting."
"Fortinet Fortigate could benefit by simplifying some of their processes."
"From the hardware perspective, it seems like there has been a lot of turnover at Netgate. It comes with the territory because processors and other boards change so fast. But I'd like to see more continuity in the product line and a longer lifespan for a specific series. The operating system side of it has been rock solid, and the appliances have been great. I just want to not support many different appliances. I want one we can standardize for several years."
"The solution could improve by adding in some sort of user account credentials in in the sense of accommodating more levels of users. From what I've found, everybody has basically the same access."
"pfSense could improve by having a sandboxing feature that I have seen in SonicWall. However, maybe it is available I am not aware of it."
"Their support could be better in terms of the response time."
"pfSense would be much more efficient if it allowed exporting the entire configuration of a device after it's been set up."
"I would like to see a single pane of glass for multiple devices."
"I think if you have paid for a year of service, it shouldn't matter how many times you need to request to rekey the license as long as it is not every other day."
"The documentation doesn't align with what I'm seeing on the console."
"Sometimes it reboots when you least expect it, and that's the main issue."
"Although manageable, the user interface is a little bit slow and could be improved."
"The product has some scalability and data management issues where improvements are required."
 

Pricing and Cost Advice

"It's an expensive solution."
"It is affordable. Palo Alto is much more expensive than Fortinet."
"As far as I'm aware, in our case, it's just a yearly pricing arrangement with no additional licensing costs."
"The pricing is justified. It's a little pricey, but what you pay for is what you get."
"I give the pricing a nine out of ten."
"The price for the Fortinet FortiGate is reasonable. Secure SD-WAN is free of charge. If you have their firewall, it's free of charge. It's very tempting."
"In terms of the market, it's not a cheap product, but it's cost-effective."
"It is too expensive for us. My organization is very small, and we have a total of ten users. We have three internal users and seven external users. The FortiGate 100D series is too expensive for renewing the licenses."
"The tool is flexible; even the free, open-source version offers many features. From a cost perspective, even the subscription model for commercial support isn't too costly. However, it's important to have someone knowledgeable about Netgate pfSense to take advantage of it. While there are online resources, a professional or someone experienced can get much more out of the solution. I've heard that the IPS/IDS licenses and other features can be costly."
"There is an open-source community version that is available."
"Their pricing is quite reasonable."
"I use the free version."
"The pricing is lower than some of its competitors."
"It is an open-source solution."
"They have a free community version and a paid version. The free version works if you are a home user who needs a fixed cost, but that's not my use case."
"pfSense is excellent for a low total cost of ownership. pfSense pricing is extremely competitive, and it delivers exactly what is advertised."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
15%
Comms Service Provider
10%
Government
7%
Educational Organization
7%
Computer Software Company
21%
Comms Service Provider
17%
Retailer
6%
Real Estate/Law Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Help me find the best open source router
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How do I choose between Fortinet FortiGate and pfSense?
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What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
The price of Zyxel Unified Security Gateway is good compared to other similar products in the market.
What needs improvement with Zyxel Unified Security Gateway?
If you have very secure data, Zyxel Unified Security Gateway will not be very useful. My company doesn't have to deal...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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Find out what your peers are saying about Netgate pfSense vs. Zyxel Unified Security Gateway and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.