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Netskope Next Gen Secure Web Gateway vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
No sentiment score available
Sentiment score
7.6
Zscaler Zero Trust Exchange improved infrastructure, user experience, visibility, and satisfaction while enhancing security and client trust in efficiency.
 

Customer Service

Sentiment score
8.5
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
No sentiment score available
Sentiment score
6.7
Zscaler's customer support is praised for professionalism and accessibility but criticized for inconsistent response times and issue resolution.
 

Scalability Issues

Sentiment score
7.7
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
No sentiment score available
Sentiment score
7.9
Zscaler Zero Trust Exchange excels in scalability, cloud-based expansion, and integration, offering robust network access and security for enterprises.
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
 

Stability Issues

Sentiment score
7.7
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
No sentiment score available
Sentiment score
7.9
Zscaler Zero Trust Exchange Platform is reliable and stable, with high user ratings and effective data protection.
 

Room For Improvement

IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Zscaler Platform needs faster speed, better support, scalability, flexibility, improved usability, integration, documentation, and enhanced data security.
 

Setup Cost

Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Netskope Next Gen Secure Web Gateway offers user-based licensing at $10,000 annually, with mixed cost perceptions and included services.
Enterprise users view Zscaler's Zero Trust pricing as flexible and competitive but often expensive, with costs varying by features and size.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
 

Valuable Features

Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Zscaler Zero Trust Exchange provides secure, scalable access and data protection with seamless integration, praised for reliability and configurability.
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (12th), Secure Access Service Edge (SASE) (10th)
Netskope Next Gen Secure We...
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (15th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
62
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

Secure Web Gateways (SWG)
ZTNA as a Service
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
Ernst (Eric) Goldman - PeerSpot reviewer
Designed to enforce architecture governance, ensuring traceable SaaS traffic
Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger. We rely on external sources to become aware of vulnerabilities in major SaaS platforms, which highlights a gap. It would be beneficial if Netskope offered more robust vulnerability management or integrated threat intelligence through in-house development or partnerships. This would allow for a better policy setup without needing external threat intelligence to configure Netskope. Adding these features would enhance its overall value. I would suggest making some minor improvements to the interface to make it more intuitive, but those are primarily cosmetic. In terms of actual features, the only significant enhancement I could think of, besides better threat intelligence, would be for Netskope to assess the general SaaS landscape. This could include a scorecard showing the security posture of various SaaS platforms based on their track record with breaches and vulnerabilities. I understand this could create friction with SaaS providers if some receive poor scores, which might impact their relationship with Netskope. If Netskope were to harness machine learning more effectively and share those models transparently with enterprise customers, this could include making traffic data they already collect available for deeper analytics, allowing customers to gain better insights into employee traffic patterns. It could also assist with network operations by helping to fine-tune performance based on traffic flow, even though the primary purpose of analyzing that data is security-related. Providing more advanced analytics using existing data could significantly enhance its value to enterprises.
Vikram Srirama. - PeerSpot reviewer
A VPN alternative that delivers a zero trust model
The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
11%
Healthcare Company
5%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Netskope Next Gen Secure Web Gateway?
There are a lot of features, but the groups that are created for the policy groups available with Netskope are alread...
What needs improvement with Netskope Next Gen Secure Web Gateway?
Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG). Updated: November 2024.
824,067 professionals have used our research since 2012.