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Netsurion vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.9
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Sentiment score
7.2
Splunk Enterprise Security's support is generally praised for responsiveness and knowledge but criticized for delays and inconsistent quality.
 

Room For Improvement

Sentiment score
4.7
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Sentiment score
6.2
Splunk Enterprise Security is costly and complex, with users seeking better integration, usability, support, and enhanced features like AI.
 

Scalability Issues

Sentiment score
6.6
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Sentiment score
6.0
Splunk Enterprise Security is scalable and adaptable, handling large data volumes and multiple users easily but can be costly.
 

Setup Cost

Sentiment score
6.8
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
Sentiment score
7.7
Splunk Enterprise Security's pricing is perceived as high due to its licensing model and extensive features, often deterring SMEs.
 

Stability Issues

Sentiment score
7.7
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Sentiment score
4.8
Splunk Enterprise Security is praised for stability, reliability, low maintenance, and high performance, with minor issues quickly resolved.
 

Valuable Features

Sentiment score
8.5
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Sentiment score
8.7
Splunk Enterprise Security excels in dashboards, reporting, flexibility, scalability, support, log aggregation, alerting, integration, and efficient large data handling.
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (18th)
Splunk Enterprise Security
Ranking in Security Information and Event Management (SIEM)
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
301
Ranking in other categories
Log Management (1st), IT Operations Analytics (1st)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. The mindshare of Splunk Enterprise Security is 10.9%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Avinash Gopu. - PeerSpot reviewer
Offers good visibility into multiple environments, significantly reduces our alert volume, and speeds up our security investigations
There are limitations with Splunk not detecting all user activity, especially on mainframes and network devices. This is because Splunk relies on agents, which cannot access certain workstations. In these cases, we have to rely on application data. For example, with mainframes, manual reports are generated and sent to Splunk, limiting visibility to what's manually reported. This lack of automation for specific platforms needs improvement from Splunk. Additionally, API access is limited for other applications that rely on API calls and requests. This requires heavy customization on Splunk's end. These are the main challenges we've encountered. Monitoring multiple cloud platforms, like Azure, GCP, and AWS, with Splunk Enterprise Security presents some challenges. While Splunk provides different connectors for each provider, consolidating data from two domains across distinct cloud environments can be complex. However, leveraging pre-built templates and Splunk's data collation capabilities can help overcome these hurdles. Despite initial difficulties, I believe Splunk can effectively address this task, earning it an eight out of ten rating for its multi-cloud monitoring capabilities. While Splunk Enterprise Security offers insider threat detection capabilities, its effectiveness could be enhanced by integrating with additional tools, such as endpoint security solutions. This integrated approach is particularly crucial for financial institutions, which often require dedicated endpoint security teams. While using multiple tools is valuable, further improvements within Splunk itself are also necessary. Considering both external integration and internal development, I would rate its current insider threat detection capabilities as three out of ten. Threat detection is where Splunk falls behind. While it offers tools, other use cases require additional work. PAM is an enterprise tool that centralizes information about users, servers, and everything else. It needs real-time monitoring, which I haven't seen in any of the companies I've worked for. They only rely on Splunk for alerting, but real-time monitoring should be handled by the endpoint security team's tools. This means there's no detection or analysis at the machine or endpoint level. Additionally, threat analysis reporting is also absent.
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Computer Software Company
27%
Government
10%
Manufacturing Company
9%
Financial Services Firm
6%
Financial Services Firm
15%
Computer Software Company
14%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about Netsurion vs. Splunk Enterprise Security and other solutions. Updated: October 2024.
816,816 professionals have used our research since 2012.