We performed a comparison between New Relic and Palantir Foundry based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It offers helpful user metrics so we can learn more about the user experience."
"The most valuable features are the dashboards and tracing."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The solution offers good documentation."
"You don't have to go through a list of 500 servers."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"We detect issues using dashboards that we built on New Relic."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
"The virtualization tool is useful."
"The security is also excellent. It's highly granular, so the admins have a high degree of control, and there are many levels of security. That worked well. You won't have an EDC unless you put everything onto the platform because it is its own isolated thing."
"The interface is really user-friendly."
"The solution offers very good end-to-end capabilities."
"The data lineage is great."
"Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration."
"The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The scalability can be improved."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."
"Some error messages can be very cryptic."
"The frontend capabilities of Palantir Foundry could be improved."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"Difficult to receive data from external sources."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
"The workflow could be improved."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Palantir Foundry is ranked 5th in IT Operations Analytics with 13 reviews. New Relic is rated 8.6, while Palantir Foundry is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Palantir Foundry writes "The data visualization is fantastic and the security is excellent". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Palantir Foundry is most compared with Azure Data Factory, Palantir Gotham, SAP Data Services, AWS Glue and Alteryx Designer. See our New Relic vs. Palantir Foundry report.
See our list of best IT Operations Analytics vendors.
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