Try our new research platform with insights from 80,000+ expert users

New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (7th), IT Infrastructure Monitoring (5th), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
Palantir Foundry
Ranking in IT Operations Analytics
8th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Data Integration (20th), Supply Chain Analytics (1st), Cloud Data Integration (15th), Data Migration Appliances (4th), Data Management Platforms (DMP) (2nd), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of January 2025, in the IT Operations Analytics category, the mindshare of New Relic is 16.9%, up from 15.8% compared to the previous year. The mindshare of Palantir Foundry is 4.0%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.
Manilal Kasera - PeerSpot reviewer
Transparent with good reliability and good data visibility
The initial setup had a medium level of difficulty. If we go through the documentation, we can learn about what to do. In Palantir, they had a section called Academy, and that Academy was quite useful. If you go through that as a new user, it makes the process easier as you learn what to do. Initially, we didn't have many sources that would help us learn things, so we struggled a bit. In contrast, with Azure and Amazon Cloud, you have many sources from where you would be easily able to learn. You could just Google what you needed with them, as there's so much available documentation online. What was easy was the fact that everything was in one place. With AWS Cloud, there are many applications to support. You can use Glue or Athena, and you have all these other applications. However, with Palantir, everything is easy due to the fact that it is centralized. It's drag and drop and everything is very transparent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It offers helpful user metrics so we can learn more about the user experience."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"We are able to drill down and see what is going on in the system."
"The most valuable feature is the ability to manage the application flow."
"The most valuable feature of New Relic is its ease of use."
"It has given us better insight into the performance of the system."
"The data lineage is great."
"Encapsulates all the components without the requirement to integrate or check compatibility."
"The AI engine that comes with Palantir Foundry is quite interesting."
"The interface is really user-friendly."
"I like the data onboarding to Palantir Foundry and ETL creation."
"The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case."
"It's scalable."
"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."
 

Cons

"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"They should bring the pricing down to be more competitive."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"The solution should include more detailed reports for SQL database requests."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"The solution's visualization and analysis could be improved."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"The solution’s data security could be improved."
"The frontend capabilities of Palantir Foundry could be improved."
"Difficult to receive data from external sources."
"Cost of this solution is quite high."
"Some error messages can be very cryptic."
 

Pricing and Cost Advice

"The solution is less expensive than AppNeta."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"Because of budget, we are not using the mobile app part of this tool."
"The pricing is fine."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"Comparatively, the pricing is expensive."
"This is an expensive tool."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"Palantir Foundry has different pricing models that can be negotiated."
"It's expensive."
"Palantir Foundry is an expensive solution."
"The solution’s pricing is high."
report
Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.
825,399 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
4%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue. It could be bit better. We are looking at sorting the ...
What do you like most about Palantir Foundry?
Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration.
What needs improvement with Palantir Foundry?
The solution’s data security could be improved. We cannot use many Python packages with the solution. We were able to use only a few compatible Python packages.
What is your primary use case for Palantir Foundry?
Our use cases are mostly related to data analytics. We are building some dashboards and ETL pipelines on the Palantir side. Palantir Foundry is a low-code/no-code platform with a user-friendly UI. ...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: December 2024.
825,399 professionals have used our research since 2012.