New Relic vs vRealize Network Insight comparison

New Relic and VMware are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #6 with an average rating of 7.8, while VMware is ranked #23 with an average rating of 8.8. New Relic holds a 4.8% mindshare in IM, compared to VMware’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 89% of VMware users who would recommend it.

New Relic

Read 158 New Relic reviews

6,980 Views
5,372 Comparison Views

94% willing to recommend

vRealize Network Insight

Read 46 vRealize Network Insight reviews

885 Views
526 Comparison Views

89% willing to recommend

New Relic

vRealize Network Insight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

vRealize Network Insight and New Relic operate in the network management and application performance monitoring categories respectively. New Relic seems to have the upper hand with real-time analytics and application-level insights.

Features: vRealize Network Insight offers detailed visibility into network flows, effective micro-segmentation, and streamlined troubleshooting. It supports capacity forecasts and network traffic visualization with user-friendly dashboards. New Relic provides real-time performance metrics, transaction tracing, and error detection for application and server monitoring.

Room for Improvement: vRealize Network Insight could benefit from better integration with third-party technologies, more intuitive layouts for beginners, and improved reporting features. New Relic faces challenges with high costs, complex licensing, and limited historical data retention. Users suggest enhancing its alerting system and providing more user-friendly documentation.

Ease of Deployment and Customer Service: vRealize Network Insight is often deployed on-premises, appealing to organizations with strict data residency requirements, and its technical support is frequently rated highly. New Relic is deployed in public and hybrid cloud environments, offering scalability, with customer service being supportive, though some users face licensing and billing challenges.

Pricing and ROI: vRealize Network Insight is generally seen as expensive, providing significant ROI through reduced network troubleshooting time and efficient deployment strategies. New Relic has high costs, particularly as usage scales, providing ROI via improved development productivity and performance insights. Clearer pricing structures and flexibility in scaling would benefit users.

To learn more, read our detailed New Relic vs. vRealize Network Insight Report (Updated: April 2025).

Buyer's Guide

New Relic vs. vRealize Network Insight

April 2025

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Helped 847,862 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

7th

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (5th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)

vRealize Network Insight

Ranking in Network Monitoring Software

23rd

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 4.8%, down from 6.0% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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NiteshKumar1

Principle consultant at Infosys

The tool's configuration is easy and artifacts are easily accessible through professional services and the web

The product is highly regarded, and many customers have been using it along with other VMware products like vSphere and VMware vCloud Usage Insight. However, recently, there's been a trend among customers, especially those using VMware for a considerable period, to explore the potential of migrating to the public cloud. The common concern among these customers is how the VMware products will perform in the public cloud environment. Migrating instances from VMware to different platforms is not easy, especially when dealing with many instances across multiple customers. Customers are keen to maintain the functionality of their existing VMware products but prefer to run them on the public cloud instead of on-premise servers. Our clients for vRealize Network Insight are enterprise businesses. I rate it a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is scalable, and it is easy because all the documentation is available."

"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."

"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."

"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."

"The solution offers good documentation."

"The most valuable feature is the ability to manage the application flow."

"New features are added often."

"Their technical support is pretty good and responsive. We have a real good relationship with them."

More New Relic pros

"The most valuable feature is the profiling of the applications for micro-segmentation... It has made the migration to NSX much easier. Most of the sys admins within the smaller silos, they have no idea what ports are needed to run their stuff at all. I am pretty sure the micro-segmentation would never, ever have occurred without it."

"It has enabled us to set up and do application discovery, as far as network traffic is concerned, and set up the appropriate rules that we need to make sure we're compliant with our security frameworks."

"It especially helps with deploying NSX, that you're not having to manually chase down and figure out what you need to do to microsegment VMs. This gives a nice option where you can say, "Hey, this VM, show me what flows are there." I can export it out and then import it as an NSX rule and job done."

"It gives the visibility that was either broken or there in pieces only. This solution provides a unified view of the whole system, back and forth. It has helped to reduce time to value, increase performance, more easily manage networks, and provide deep visibility."

"The automation collects all the relationships between servers, allowing us to visualize these relationships and organize the migration into waves."

"It allows you to see traffic that you couldn't otherwise see, which is traffic within your Layer 3-bounded network, meaning east-west traffic. It's hard to get that any other way."

"We haven't had any complaints about the stability of the solution or heard of any issues. None of our clients have mentioned running into bugs or glitches. There haven't been crashes."

"The most valuable features are the monitoring and tracking. It's also intuitive and user-friendly. The screen looks exactly the same as the other appliances for VMware, so it's easy to navigate."

More vRealize Network Insight pros

Cons

"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."

"The deployment process could be improved."

"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."

"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."

"The solution must provide better support for Azure Web Apps service."

"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."

"The solution only supports the cloud platform and not on-premises."

"There were some settings we had issues with."

More New Relic cons

"I would like to see more interoperability on the firewall and low balancer sides."

"The product is slightly complex use, while still being user-friendly. It could use more training modules, as it is not a straightforward product."

"The only real improvement they can make is to add more third-party vendors into the environment, mostly switch manufacturers, because it's really limited to Cisco equipment and there are a lot of companies out there other than Cisco."

"I would like to see more reporting features, more dashboards."

"The solution is very much viewer centric and it would be nice if it would transcend just the virtual infrastructure."

"I would like to see application identification. That would be cool."

"vRNI needs more remediation where it hooks into NSX."

"After you use it for a little while you become accustomed to it but the layout doesn't feel very intuitive. You have to dig around and find the exact place where you can find the information, where you can actually see your east-west traffic, etc. I would like them to bring that information more to the forefront, instead of having to find it."

More vRealize Network Insight cons

Pricing and Cost Advice

"I think the pricing is reasonable."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"The solution is cheap, but prices can go up when users grow."

"Because of budget, we are not using the mobile app part of this tool."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

More New Relic pricing and cost advice

"They should include the product in NSX because it's important to have it for deployment."

"It's an expensive product because we have a lot of nodes."

"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."

"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."

"We have spent less time investigating network flows, so it is absolutely cost-effective."

"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."

"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."

"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."

More vRealize Network Insight pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

53%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

14%

Government

11%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

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What do you like most about vRealize Network Insight?

The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.

See all answers

What is your experience regarding pricing and costs for vRealize Network Insight?

Broadcom is known for increasing product prices, making them expensive compared to what people used to pay. I liken the subscription model to not truly owning what you pay for.

See all answers

What needs improvement with vRealize Network Insight?

Right now, I do not see a specific area for improvement. My main concern is understanding the intentions of Broadcom, which has acquired VMware. Broadcom should improve by going back to what was wo...

See all answers

Comparisons

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Compared 12% of the time

Elastic Observability vs New Relic

Compared 12% of the time

Datadog vs New Relic

Compared 9% of the time

Azure Monitor vs New Relic

Compared 5% of the time

Splunk AppDynamics vs New Relic

Compared 5% of the time

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ThousandEyes vs vRealize Network Insight

Compared 16% of the time

SolarWinds NPM vs vRealize Network Insight

Compared 13% of the time

DX NetOps vs vRealize Network Insight

Compared 13% of the time

DX Spectrum vs vRealize Network Insight

Compared 11% of the time

AppNeta by Broadcom vs vRealize Network Insight

Compared 10% of the time

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Product Reports

Buyer's Guide

New Relic

March 2025

Download New Relic product report

Buyer's Guide

vRealize Network Insight

March 2025

Download vRealize Network Insight product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Arkin

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.

VMware

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet

Buyer's Guide

New Relic vs. vRealize Network Insight

April 2025

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