NewgenONE Digital Transformation Platform vs Pega Platform comparison

Newgen and Pega are both solutions in the Low-Code Development Platforms category. Newgen is ranked #26 with an average rating of 6.0, while Pega is ranked #7 with an average rating of 8.2. Newgen holds a 0.3% mindshare in LCDP, compared to Pega’s 5.6% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

NewgenONE Digital Transform...

Read 1 NewgenONE Digital Transformation Platform review

127 Views
87 Comparison Views

100% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

3,786 Views
2,933 Comparison Views

91% willing to recommend

NewgenONE Digital Transform...

Pega Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 12, 2025

Pega Platform and NewgenONE Digital Transformation Platform are competing products in the digital transformation and process automation category. NewgenONE appears to have the upper hand in features, whereas Pega is favored for pricing and support.

Features: Pega Platform offers advanced automation capabilities, scalable architecture, and robust decision-making support. NewgenONE Digital Transformation Platform includes content management, customer communication, and process automation integrations.

Ease of Deployment and Customer Service: Pega Platform features flexible deployment adaptable to various enterprise environments, supported by strong customer service and comprehensive documentation. NewgenONE provides streamlined deployment with guided assistance, focusing on rapid implementation and responsive support.

Pricing and ROI: Pega Platform has competitive pricing models with high ROI potential, driven by scalable solutions for complex environments. NewgenONE requires a higher initial investment but offers substantial long-term ROI through enhanced process automation.

To learn more, read our detailed Low-Code Development Platforms Report (Updated: March 2025).

Buyer's Guide

Low-Code Development Platforms

March 2025

Download the complete report

Helped 845,589 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NewgenONE Digital Transform...

Ranking in Low-Code Development Platforms

26th

Average Rating

6.0

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Low-Code Development Platforms

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (4th), Process Automation (2nd), Rapid Application Development Software (6th)

Mindshare comparison

As of April 2025, in the Low-Code Development Platforms category, the mindshare of NewgenONE Digital Transformation Platform is 0.3%, up from 0.1% compared to the previous year. The mindshare of Pega Platform is 5.6%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Low-Code Development Platforms

Featured Reviews

reviewer2445606

Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees

Automated process efficiency enhanced with improved setup simplicity

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…

Read full review

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"NewgenONE's document management and workflow approach tools are very useful."

"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."

"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."

"The product helps you to build faster."

"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."

"Pega BPM has features for process and operation efficiency, business security texture, various report definitions like bar chart and pie chart, and management capabilities such as dashboards."

"The most valuable features are case management and integration services."

"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."

"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."

More Pega Platform pros

Cons

"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."

"There is a lack of support and community presence in the country, leading to challenges in finding developers."

"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."

"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."

"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."

"PegaRULES should provide a more drag-and-drop interface to make it a low-code, no-code product."

"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."

"The solution needs to invest more in its technology. For public and private clouds, for example, the development environment is slow. Saving events should take one to two seconds, max, and because you are making changes often, the slowness cuts down on productivity because we have to wait for things to save before continuing."

"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."

More Pega Platform cons

Pricing and Cost Advice

Information not available

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"The price of Pega BPM is in the middle range compared to other solutions."

"The product pricing is considered reasonable compared to other solutions in the market."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"The licensing model for Pega BPM needs to be improved."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Low-Code Development Platforms solutions are best for your needs.

See recommendations

845,589 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with NewgenONE Digital Transformation Platform?

Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users. Even when using other systems like MQ, you need some technical skills for integration.

See all answers

What is your primary use case for NewgenONE Digital Transformation Platform?

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently.

See all answers

What advice do you have for others considering NewgenONE Digital Transformation Platform?

NewgenONE works well for business process automation (BPA) and suits specific work for the BFS side. However, it requires considerable improvement in certain areas.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

OutSystems vs NewgenONE Digital Transformation Platform

Compared 100% of the time

More NewgenONE Digital Transformation Platform Competitors

ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 16% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Low-Code Development Platforms

March 2025

NewgenONE Digital Transformation Platform report

Download NewgenONE Digital Transformation Platform product report

Buyer's Guide

Pega Platform

March 2025

Download Pega Platform product report

Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Unlock Simple with NewgenONE
A unified, cloud-based platform, with a robust integration ecosystem, for automating end-to-end business processes and comprehensively managing content and communications

Newgen

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Low-Code Development Platforms

March 2025

Download Free Report

Find out what your peers are saying about Microsoft, OutSystems, Oracle and others in Low-Code Development Platforms. Updated: March 2025.

DOWNLOAD NOW

845,589 professionals have used our research since 2012.

See our list of best Low-Code Development Platforms vendors.

We monitor all Low-Code Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.