NewgenONE Digital Transformation Platform vs Pega Platform comparison

Newgen and Pega are both solutions in the Low-Code Development Platforms category. Newgen is ranked #35, while Pega is ranked #7 with an average rating of 8.0. Newgen holds a 0.2% mindshare in LCDP, compared to Pega’s 5.4% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

NewgenONE Digital Transform...

Read 1 NewgenONE Digital Transformation Platform review

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96 Comparison Views

100% willing to recommend

Pega Platform

Read 78 Pega Platform reviews

5,018 Views
3,791 Comparison Views

91% willing to recommend

NewgenONE Digital Transform...

Pega Platform

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and NewgenONE Digital Transformation Platform are leading solutions in the digital transformation sector. NewgenONE Digital Transformation Platform is considered superior due to its robust features and satisfactory user ROI.

Features: Pega Platform offers comprehensive automation capabilities, scalability for complex processes, and cost-effectiveness. NewgenONE Digital Transformation Platform provides advanced content management, intuitive integration options, and enhances operational efficiency with its feature-rich offerings.

Room for Improvement: Pega Platform needs enhanced customization, better documentation, and flexibility to support diverse user needs. NewgenONE Digital Transformation Platform requires improvements in reporting capabilities, seamless updates, and enhanced analytical outputs.

Ease of Deployment and Customer Service: Pega Platform provides straightforward deployment and strong customer support for troubleshooting. NewgenONE Digital Transformation Platform poses challenges in deployment but compensates with responsive and expert customer service.

Pricing and ROI: Pega Platform is economical with satisfactory ROI over time due to cost-effective services. NewgenONE Digital Transformation Platform, with higher upfront expenses, offers excellent ROI by enhancing workflow efficiencies, justifying its cost despite higher initial investments.

To learn more, read our detailed Low-Code Development Platforms Report (Updated: October 2024).

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Low-Code Development Platforms

October 2024

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Categories and Ranking

NewgenONE Digital Transform...

Ranking in Low-Code Development Platforms

35th

Average Rating

6.0

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Low-Code Development Platforms

7th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd), Rapid Application Development Software (6th)

Mindshare comparison

As of October 2024, in the Low-Code Development Platforms category, the mindshare of NewgenONE Digital Transformation Platform is 0.2%, up from 0.1% compared to the previous year. The mindshare of Pega Platform is 5.4%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Low-Code Development Platforms

Featured Reviews

reviewer2445606

Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees

Jun 3, 2024

Automated process efficiency enhanced with improved setup simplicity

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…

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Balaji Choda

Manager Acquisition at American Express

May 9, 2024

Provides built-in frameworks that can be reused and reduces time and cost

The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"NewgenONE's document management and workflow approach tools are very useful."

"We find the product to be scalable."

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."

"Pega is the leader in business process management solutions"

"The robotic process automation has increased the confidence of business users."

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."

"The most valuable features are case management and integration services."

"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."

More Pega Platform pros

Cons

"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."

"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."

"Customers expect more out-of-the-box solutions."

"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."

"PegaRULES need to improve its JVM. It needs to enhance the operation speed and memory size."

"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."

"Its implementation in the public sector was a bit complex."

"Pega BPM could be improved by including token-based authentication and extending its integration options."

"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."

More Pega Platform cons

Pricing and Cost Advice

Information not available

"Pricing is good."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

"The pricing is pretty good, compared to other similar products."

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

"The licensing model for Pega BPM needs to be improved."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Comparisons

No data available

ServiceNow vs Pega Platform

Compared 24% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

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Low-Code Development Platforms

October 2024

NewgenONE Digital Transformation Platform report

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Buyer's Guide

Pega Platform

October 2024

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Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

Newgen

Video not available

Pega

Overview

Unlock Simple with NewgenONE
A unified, cloud-based platform, with a robust integration ecosystem, for automating end-to-end business processes and comprehensively managing content and communications

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

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October 2024

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