NewgenONE Digital Transformation Platform vs Pega Platform comparison

Newgen and Pega are both solutions in the Low-Code Development Platforms category. Newgen is ranked #26 with an average rating of 6.0, while Pega is ranked #7 with an average rating of 8.1. Newgen holds a 0.2% mindshare in LCDP, compared to Pega’s 5.5% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

NewgenONE Digital Transform...

Read 1 NewgenONE Digital Transformation Platform review

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93 Comparison Views

100% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

4,506 Views
3,526 Comparison Views

91% willing to recommend

NewgenONE Digital Transform...

Pega Platform

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and NewgenONE Digital Transformation Platform are leading solutions in the digital transformation sector. NewgenONE Digital Transformation Platform is considered superior due to its robust features and satisfactory user ROI.

Features: Pega Platform offers comprehensive automation capabilities, scalability for complex processes, and cost-effectiveness. NewgenONE Digital Transformation Platform provides advanced content management, intuitive integration options, and enhances operational efficiency with its feature-rich offerings.

Room for Improvement: Pega Platform needs enhanced customization, better documentation, and flexibility to support diverse user needs. NewgenONE Digital Transformation Platform requires improvements in reporting capabilities, seamless updates, and enhanced analytical outputs.

Ease of Deployment and Customer Service: Pega Platform provides straightforward deployment and strong customer support for troubleshooting. NewgenONE Digital Transformation Platform poses challenges in deployment but compensates with responsive and expert customer service.

Pricing and ROI: Pega Platform is economical with satisfactory ROI over time due to cost-effective services. NewgenONE Digital Transformation Platform, with higher upfront expenses, offers excellent ROI by enhancing workflow efficiencies, justifying its cost despite higher initial investments.

To learn more, read our detailed Low-Code Development Platforms Report (Updated: December 2024).

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December 2024

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Categories and Ranking

NewgenONE Digital Transform...

Ranking in Low-Code Development Platforms

26th

Average Rating

6.0

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Low-Code Development Platforms

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd), Rapid Application Development Software (5th)

Mindshare comparison

As of December 2024, in the Low-Code Development Platforms category, the mindshare of NewgenONE Digital Transformation Platform is 0.2%, up from 0.1% compared to the previous year. The mindshare of Pega Platform is 5.5%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Low-Code Development Platforms

Featured Reviews

reviewer2445606

Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees

Automated process efficiency enhanced with improved setup simplicity

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…

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Balaji Choda

Architect at American Express

Cost-effective wwith good automation and enhanced UI flexibility

Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"NewgenONE's document management and workflow approach tools are very useful."

"Fast prototyping."

"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."

"Whenever a customer needs to do something, the way Pega designs the whole thing into an easy number of steps makes the flow from the actual intent to the actual final results pretty fast."

"The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems."

"The interface is quite simple and easy to use, even for beginners."

"The case management is great."

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

"Allowed us to develop and quickly release with confidence using cloud technologies."

More Pega Platform pros

Cons

"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."

"Pega should work on redefining their model and creating a demand for their skills."

"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."

"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."

"They need to support the solution better, at this time the company does not have enough support."

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

"Pega's technical support could be better."

"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."

"UI needs improvement."

More Pega Platform cons

Pricing and Cost Advice

Information not available

"I would rate the product's pricing a six out of ten."

"Pega is expensive."

"Licensing varies across geographical regions for us."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"The licensing fees are based on the number of users."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with NewgenONE Digital Transformation Platform?

Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users. Even when using other systems like MQ, you need some technical skills for integration.

See all answers

What is your primary use case for NewgenONE Digital Transformation Platform?

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently.

See all answers

What advice do you have for others considering NewgenONE Digital Transformation Platform?

NewgenONE works well for business process automation (BPA) and suits specific work for the BFS side. However, it requires considerable improvement in certain areas.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Comparisons

No data available

ServiceNow vs Pega Platform

Compared 22% of the time

Camunda vs Pega Platform

Compared 16% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

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NewgenONE Digital Transformation Platform report

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Pega Platform

December 2024

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Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

Newgen

Video not available

Pega

Overview

Unlock Simple with NewgenONE
A unified, cloud-based platform, with a robust integration ecosystem, for automating end-to-end business processes and comprehensively managing content and communications

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

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December 2024

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