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Nintex RPA vs WorkFusion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Automate saves time and resources, achieving ROI quickly by reducing manual tasks and IT staff needs through automation.
Sentiment score
7.3
Users report cost savings, reduced errors, and improved efficiency with Nintex RPA, achieving savings up to $300,000.
Sentiment score
7.6
WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
 

Customer Service

Sentiment score
7.4
Automate customer service is praised for responsive, effective support despite occasional communication issues, with knowledgeable and helpful staff.
Sentiment score
7.4
Nintex RPA users praise responsive technical support and proactive service, though some experience delays and desire direct phone support.
Sentiment score
7.4
WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Some issues are resolved quickly, while others might take time as they require further analysis.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
 

Scalability Issues

Sentiment score
7.0
Automate offers scalable, cost-effective deployment with support for load balancing and high availability, although scaling complexity exists.
Sentiment score
6.9
Nintex RPA is scalable and flexible, enabling easy expansion and deployment, though data analysis at scale presents challenges.
Sentiment score
7.3
WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
 

Stability Issues

Sentiment score
7.0
Automate is praised for stability and performance, despite occasional errors, connectivity issues, and recommendations for server improvements.
Sentiment score
7.1
Users rate Nintex RPA stable at 8/10, noting minor issues from updates, system changes, or configuration errors.
Sentiment score
6.9
WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
 

Room For Improvement

Users seek improvements in web automation, UI, security, OCR, integration, documentation, stability, AI, cloud functionality, and community access.
Nintex RPA requires better object recognition, OCR, integration, AI updates, and improvements in training, compatibility, and debugging tools.
WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
The main concern is the technical nature, which requires significant Java skills.
 

Setup Cost

Automate offers a cost-effective, scalable pricing model with lower costs per bot, unlike UiPath and Blue Prism.
Nintex RPA offers moderate pricing, ranging from $5,000 to $100,000, with separate charges for infrastructure and optional features.
WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
I am not familiar with the exact pricing, however, it is considered pricey.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is worth the money as a tool.
 

Valuable Features

Automate offers easy task development and integration with AI resources, efficiently handling tasks with strong support for secure transfers.
Nintex RPA offers intuitive workflows, cross-platform integration, task mining, scalability, and competitive pricing, enhancing document handling efficiency.
WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
It also supports reusable code components through Java, making it efficient for developers.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
The platform now includes auto machine learning and AI capabilities.
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Nintex RPA
Ranking in Robotic Process Automation (RPA)
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
30
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
8th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (14th), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Nintex RPA is 1.8%, up from 1.6% compared to the previous year. The mindshare of WorkFusion is 1.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Damilola Adeleye - PeerSpot reviewer
Easy to use and clear documentation with notes explaining each step available
Areas, where I see some room for improvement would be the use of reading details from an Excel file. Most of the time, it's difficult when I say looping through a huge data set, and it's very difficult for the bot to interact with those data sets unless it starts offering the Excel file. As of today, from the reports I've worked with, I noticed that most reports are empty columns and two rows. So if Kryon can associate with that and extract those deposits into a variable, and the tools can easily fit out to column dash and two rows and columns, it will be nice. But as of today, the bot doesn't have the functionality to detect variables. We have to do it on the Excel file itself. I also noticed that when it comes to the use of bots, not everyone has the same knowledge, and it can be difficult to do certain research unless you have advanced knowledge of what you need to do. I also noticed that in the community, most people don't use it, and it's quite difficult when you need certain support.
Shamus Cardon - PeerSpot reviewer
It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.
We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
21%
Computer Software Company
16%
Manufacturing Company
6%
Healthcare Company
6%
Financial Services Firm
29%
Computer Software Company
15%
Government
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
Best RPA tools for IBM iSeries
We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 525...
What do you like most about Nintex RPA?
Nintex RPA often includes security features, including encryption and user access controls, which ensure the protecti...
What is your experience regarding pricing and costs for Nintex RPA?
Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others. Howe...
What needs improvement with WorkFusion?
WorkFusion requires a high level of Java knowledge for programming, making it quite technical. Although they are movi...
 

Comparisons

 

Also Known As

HelpSystems Automate, Automate
Kryon RPA
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Amazon, Audi, Chevron, Toyota, Uber, Walmart
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about Nintex RPA vs. WorkFusion and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.