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Norton Security Premium [EOL] vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
A stable security solution that is easy to install
The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem.
Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the heightened security around phishing, identity theft, and malware, this is a good product."
"We like how it can check for issues. That includes files and web browsers."
"The dashboard is good."
"The product is called Norton 360 all-in-one. It is a full product."
"Protects me from internet vulnerability."
"Norton Security Premium is good, and it's pretty simple to install."
"The internet security was a plus, and it's pretty good."
"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"The pricing is pretty good."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
"Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control."
"The initial setup is very simple and straightforward."
"The product has valuable features for insights."
"The solution is easy to use."
"The solution can be scaled to handle different threats."
"If there is exposure, we need to investigate the source of the attack, e.g., whether it came from the network or externally. We view the firewall logs, and if there has been exposure, then we use the Application Isolation feature. When there is an attack with on-prem, that system will go into isolation mode, removing connectivity to other internal systems. We also restrict the WLAN part to avoid that system broadcasting to other networks."
 

Cons

"The product is an antivirus, it should be updated automatically when needed."
"The product could always be more secure."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"I don't like the password manager of Norton Security Premium."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"Security Premium's cost could be lower."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"We had an issue with the Broadcom migration. We had some problems with product support, and the deployment is tricky because it's an on-premises technology. Deploying any on-premises security solution is hard because you have to distribute the software."
"In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's. Some antiviruses don't allow you to re-scan a product that was in the former scan—for example, if a file was classified as proper, but then for some reason the file was changed, we need an antivirus with retrospective capability. We need EPP and EDR products in a secured environment."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
"There is no local support for Symantec products in Hong Kong."
"Since the acquisition by Broadcom, we are no longer receiving the proper support."
 

Pricing and Cost Advice

"If they could come down in price that would be good. It's not exactly the lowest."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"The solution gives the value for the money."
"Security Premium is highly-priced."
"Security Premium costs around US$100 for three years, which is a little expensive."
"The licensing fee for this solution is not expensive."
"Pricing for this software is competitive."
"I don't pay for a license."
"Symantec is expensive."
"It is cheap. It is especially cheaper than Malwarebytes, which is three times higher than this. It is also cheaper than Cisco. Its price is almost similar to Bitdefender, Gravity, and CloudZone."
"Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
"When comparing this solution to others in the current market it is expensive."
"It is the better product, even if it is a little on the higher side."
"Its price is reasonable."
"Licensing is per user. Therefore, it makes it easy to do licensing."
"The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Norton Internet Security
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Temple University
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
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