Norton Small Business vs Quorum OnQ comparison

Quorum OnQ and Norton Small Business are competing in the backup, recovery, and security solutions category. Quorum OnQ seems to have an advantage due to its rapid recovery speeds and robust disaster recovery capabilities, while Norton Small Business excels in overall security and threat management.

Features: Quorum OnQ offers exceptional backup recovery speed and disaster recovery capabilities with automated testing and rapid file restoration. It also provides high-level security with advanced data compression. Norton Small Business delivers comprehensive security featuring antivirus protection, firewall, and secure VPN, and is proficient in identifying and blocking threats with minimal disruption.

Room for Improvement: Quorum OnQ could enhance its single pane of glass for disaster recovery testing and integrate better with third-party platforms. Scheduling interface improvements and more effective notification systems are also desired. Norton Small Business needs to enhance its cloud backup speed and security measures, reduce excessive upselling notifications, and improve integration capabilities and device optimization.

Ease of Deployment and Customer Service: Quorum OnQ primarily offers on-premises deployment with hybrid cloud options, coupled with highly responsive technical support. Users commend the direct interactions with knowledgeable technicians. Norton Small Business supports various cloud environments and provides prompt and helpful customer service, with occasional wait times reported. Both solutions provide efficient deployment and reliable support in their respective deployment types.

Pricing and ROI: Quorum OnQ tends to be on the higher pricing side but is considered worthwhile for the extended hardware life and business continuity it provides, particularly in disaster scenarios. Norton Small Business is recognized for its affordability with yearly licensing, though additional features can increase costs. Its cost-effectiveness is particularly noted by smaller businesses, with ROI mainly realized through its security offerings.