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Okta Workforce Identity vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Workforce Identity
Ranking in Authentication Systems
5th
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
65
Ranking in other categories
Single Sign-On (SSO) (3rd), Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), ZTNA as a Service (10th)
Symantec VIP Access Manager
Ranking in Authentication Systems
15th
Ranking in Access Management
15th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Authentication Systems category, the mindshare of Okta Workforce Identity is 6.1%, up from 3.4% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.7%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
Berk Onur - PeerSpot reviewer
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"The solution can scale very well."
"Having a single sign-on to all our applications."
"I find the provisioning features and the integration with other applications useful."
"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
"The most valuable feature is the identity access authentication."
"This solution has a lot of capabilities and features."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It offers more platform support, like Apple, Android, and Microsoft."
"It's a good tool. It's pretty straightforward."
"It is easy to use."
"Cloud-based service and management."
 

Cons

"In some setup cases, there are issues with attributes not going in properly."
"The solution can be quite expensive."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"The pricing could be improved."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"Geofencing needs improvement."
"In the next release, I would like the ability to work offline with remote access."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
 

Pricing and Cost Advice

"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"The pricing is reasonable."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"The price of Okta Workforce Identity is reasonable."
"The product's price is high. For each feature, a certain payment is required."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Financial Services Firm
16%
Computer Software Company
16%
Healthcare Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so there are no compliance or audit questions. There are integration issues with Of...
What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...
 

Also Known As

No data available
Symantec VIP
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Okta Workforce Identity vs. Symantec VIP Access Manager and other solutions. Updated: February 2025.
842,767 professionals have used our research since 2012.