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OpenText ALM / Quality Center vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
OpenText ALM / Quality Center optimizes testing, enhances collaboration, reduces costs, and improves project efficiency and application traceability.
Sentiment score
7.6
Early adopters report significant labor, time, and cost savings, with up to 70% reduction in testing times and 583% ROI.
 

Customer Service

Sentiment score
6.2
OpenText ALM customer service is inconsistent, with mixed reviews on response times, expertise, and overall service quality.
Sentiment score
6.6
Worksoft Certify's customer support is generally responsive and improving, but varies in quality and faces occasional communication barriers.
 

Scalability Issues

Sentiment score
7.3
OpenText ALM/Quality Center scales well, with stable performance for large user bases, but licensing may affect scalability costs.
Sentiment score
7.7
Worksoft Certify is scalable with advanced features but faces challenges like licensing, supporting large-scale projects and customizable output.
 

Stability Issues

Sentiment score
7.2
OpenText ALM/Quality Center is stable and reliable, with minor issues often linked to network or hardware constraints.
Sentiment score
7.2
Certify is stable and reliable for daily use, with occasional issues primarily related to specific components and resource limitations.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Room For Improvement

OpenText ALM faces challenges with expensive licenses, outdated UI, limited integration, and performance issues, hindering usability and efficiency.
Worksoft Certify needs improved performance, user interface simplification, better integration, enhanced technical support, and more intuitive documentation and training resources.
Improvements are needed so that the system can continue running without creating a new run.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
 

Setup Cost

OpenText ALM is costly, requiring careful evaluation and negotiation, but global license sharing and SaaS could reduce expenses.
Worksoft Certify's licensing is costly but justified by stability, offering various options and flexible concurrent licensing for global teams.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Valuable Features

OpenText ALM/Quality Center provides comprehensive traceability, integration, scalability, and secure management for lifecycle, test cases, and defects.
Worksoft Certify offers codeless automation with drag-and-drop, reusable tests, and seamless integration, enhancing efficiency and flexibility across environments.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It is beneficial for managing testing data and has integration with Excel.
 

Categories and Ranking

OpenText ALM / Quality Center
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
205
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th), Test Management Tools (1st)
Worksoft Certify
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
66
Ranking in other categories
Functional Testing Tools (8th), API Testing Tools (7th), Test Automation Tools (8th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. OpenText ALM / Quality Center is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 5.9%, up 5.6% compared to last year.
Worksoft Certify, on the other hand, focuses on Test Automation Tools, holds 4.4% mindshare, up 4.4% since last year.
Application Lifecycle Management (ALM) Suites
Test Automation Tools
 

Featured Reviews

Don Ingerson - PeerSpot reviewer
We can have multiple users execute tests independently on their own computers because the UFT scripts are stored online.
When a particular version of Quality Center has reached end of life, the customer is forced to upgrade to the newer version to be eligible to get technical support. The upgrade process can be time intensive and requires a lot of planning. Quality Center seems to originally designed for a Waterfall process. However, the newer versions of ALM are more adaptable to Agile testing methodology. The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT. ALM/QC supports IE but does not support Chrome which a lot of users like/want to use. History of Quality Center including other names and versions: On September 1, 2017 the HPE testing tools officially became Micro Focus. It is too early to see how the transition to Micro Focus will change things. I am keeping an optimistic view that Micro Focus will continue to invest in R&D and place a priority on customer support. I believe a lot of long-time customers would like to see things run like they were back in the Mercury Interactive days, which was one of the most innovative software companies of its time. If Micro Focus develops the right strategy, they could become a dominant player in the software testing market. It is beneficial for the reader to understand the history of Quality Center since it has gone through several name changes and versions, so I have listed the chronological events below: * Mercury Interactive originally came out with TestDirector that included versions 1.52 to 8.0. * Mercury renamed the product TestDirector to Quality Center in version 8.0. * HP acquired Mercury and rebranded all Mercury products to HP. Therefore, Mercury Quality Center became HP Quality Center. * HP released version 11.00 and renamed it to HP ALM (Application Lifecycle Management). * In June 2016, HP released ALM Octane. So essentially, the tool at one time or another has had the names TestDirector, Quality Center, ALM, and ALM Octane. Essentially, with each version and name change there has been added functionality.
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.
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Top Industries

By visitors reading reviews
Educational Organization
64%
Financial Services Firm
7%
Manufacturing Company
5%
Computer Software Company
5%
Manufacturing Company
18%
Computer Software Company
11%
Retailer
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
The extract format is not ideal, splitting expected results into three line items, making interpretation difficult. Issues with mapping multiple functional test cases to one automated test case nee...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
No data available
 

Learn More

 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: December 2024.
830,726 professionals have used our research since 2012.