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OpenText Documentum vs TietoEVRY Public 360 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.7
OpenText Documentum excels in scalability, supporting numerous users and offering integration flexibility for large-scale implementations.
No sentiment score available
Never had to scale to meet demand.
 

Valuable Features

Sentiment score
7.8
OpenText Documentum ensures secure, scalable content management with integration, versioning, and compliance, supporting efficient business processes across departments.
No sentiment score available
The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications.
Version Tree Branching allows for simultaneous collaborative work on different versions of a document.
The product is user-friendly.
 

Room For Improvement

Sentiment score
5.1
OpenText Documentum faces challenges with outdated interface, performance, integration, customization, scalability, pricing, documentation, and AI integration.
No sentiment score available
It would be beneficial to have more ability to customize features for specific use cases.
After implementation, I was pleased with the functions of the application.
The price is quite high as the licensing prices are significant.
 

Stability Issues

Sentiment score
7.7
OpenText Documentum is stable and reliable, with minor sub-product issues, earning high user ratings in the ECM market.
No sentiment score available
after the deployment, we found the system to be reliable.
For example, database connections could be improved.
 

Customer Service

Sentiment score
6.0
OpenText's customer service is improving, though users experience occasional delays and limited support for older versions.
No sentiment score available
My involvement was not only user level, but development integration level also.
 

Setup Cost

Sentiment score
4.0
OpenText Documentum's pricing is high, complex, and varies, though recent improvements offer affordability and benefits for government agencies.
No sentiment score available
Overall, it offers a lot of functionalities for the price point.
It is quite expensive.
The licensing price is quite high.
 

Categories and Ranking

OpenText Documentum
Ranking in Enterprise Content Management
3rd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
TietoEVRY Public 360
Ranking in Enterprise Content Management
23rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of OpenText Documentum is 11.8%, up from 10.4% compared to the previous year. The mindshare of TietoEVRY Public 360 is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Kabir Jakkamsetti - PeerSpot reviewer
Can be used to automate the storage of metadata and content, but it add some AI integrations
I think security's been pretty good with OpenText Documentum. Currently, we are on an older product, and we are about to start a migration. I think the configurability should be much more improved with that. OpenText Documentum has helped boost productivity within our organization. By automating a lot of business processes with workflows, we've been able to improve productivity. OpenText Documentum has definitely helped simplify or accelerate our modernization journey. Overall, I rate OpenText Documentum a seven out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Government
11%
Manufacturing Company
9%
Government
23%
Computer Software Company
16%
Healthcare Company
10%
Media Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft g...
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Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
Software Innovation Public 360
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Avinor, City of Bergen, Cross-County Cooperation, Kung_lv Local Administration, Municipality of Bergen, Omsorgsbygg, Oppland County, Sarpsborg Local Administration,Sarpsborg Municipality, Skien Municipality, Srum Municipality, Statnett, Stockholm City Planning Administration, The Danish Coastal Authority, The Danish Immigration Service, The Danish Parlament, The Swedish Ministry of Foreign Affairs
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: November 2024.
816,406 professionals have used our research since 2012.