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OpenText SiteScope vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText SiteScope
Average Rating
7.6
Reviews Sentiment
7.9
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
301
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText SiteScope is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.6%, up 0.5% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 11.2% mindshare, down 15.0% since last year.
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM)
 

Featured Reviews

Christopher M Cook - PeerSpot reviewer
Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited
In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.
Avinash Gopu. - PeerSpot reviewer
Offers good visibility into multiple environments, significantly reduces our alert volume, and speeds up our security investigations
There are limitations with Splunk not detecting all user activity, especially on mainframes and network devices. This is because Splunk relies on agents, which cannot access certain workstations. In these cases, we have to rely on application data. For example, with mainframes, manual reports are generated and sent to Splunk, limiting visibility to what's manually reported. This lack of automation for specific platforms needs improvement from Splunk. Additionally, API access is limited for other applications that rely on API calls and requests. This requires heavy customization on Splunk's end. These are the main challenges we've encountered. Monitoring multiple cloud platforms, like Azure, GCP, and AWS, with Splunk Enterprise Security presents some challenges. While Splunk provides different connectors for each provider, consolidating data from two domains across distinct cloud environments can be complex. However, leveraging pre-built templates and Splunk's data collation capabilities can help overcome these hurdles. Despite initial difficulties, I believe Splunk can effectively address this task, earning it an eight out of ten rating for its multi-cloud monitoring capabilities. While Splunk Enterprise Security offers insider threat detection capabilities, its effectiveness could be enhanced by integrating with additional tools, such as endpoint security solutions. This integrated approach is particularly crucial for financial institutions, which often require dedicated endpoint security teams. While using multiple tools is valuable, further improvements within Splunk itself are also necessary. Considering both external integration and internal development, I would rate its current insider threat detection capabilities as three out of ten. Threat detection is where Splunk falls behind. While it offers tools, other use cases require additional work. PAM is an enterprise tool that centralizes information about users, servers, and everything else. It needs real-time monitoring, which I haven't seen in any of the companies I've worked for. They only rely on Splunk for alerting, but real-time monitoring should be handled by the endpoint security team's tools. This means there's no detection or analysis at the machine or endpoint level. Additionally, threat analysis reporting is also absent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"The URL monitoring is excellent."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The most valuable features are how stable and easy to use Splunk is."
"The most valuable feature of Splunk Enterprise Security is the threat intelligence integration because essentially having to go out and correlate all the data on our own becomes convoluted."
"We did not encounter any issues with scalability. It is almost seamless to add new index (storage) or search (used to analyze the data) nodes to the cluster."
"We have a more secure, robust environment, which keeps the harmful software out of the zone required."
"I have also been able to take advantage of some of the more complex statistical capabilities when analyzing logs."
"Splunk has give us the capability to easily track problems and their status."
"I like Splunk's automated threat detection and orchestration capabilities. Splunk offers a single solution for analyzing, aggregating, correlating, monitoring, reporting, visualizing, etc. You can get all of these capabilities in one place. On top of that, it provides a cloud, testing, on-premise, and hybrid solution, giving customers more flexibility for their use cases."
"Splunk can deliver more information by going deeper. By creating a dashboard, we can identify the root cause of the threat. Let's say I have a firewall from Check Point. Splunk will find the dashboard for Check Point, implement it in our environment, and connect it to the Check Point firewall logs, which are shown on the dashboard. If we request a custom dashboard, the engineer will take longer to complete the task."
 

Cons

"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"The solution's automation could be improved."
"On-premises scaling of the solution is a bit more limited than it is on the cloud."
"Make it easy to use and the cost cheaper. This will help all organisations to implement Splunk."
"The GUI can be improved. Splunk has always suffered from having a kind of goofy UI, it needs some updating."
"Splunk is very expensive. The license is based on the volume of the logs ingested. I was responsible for managing the contract with our service integrator. I don't know the precise details of the competing solution, but I have heard that Splunk is more expensive than others. I don't know what the going rate is on the market, but I think there are at least two competitors that are less expensive. We have experienced a few issues with our service providers in terms of log filtering and ingestion, so we continue to pay a bit more per day for our logs."
"The setup time is quite long."
"It's missing some features that other solutions have, such as the ability to upgrade the endpoint and perform endpoint universal forwarders from a deployment server instead of using a third-party solution, such as Puppet or Ansible."
"There are a lot of competitive products that are doing better than what Splunk is doing on the analytics side."
 

Pricing and Cost Advice

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"Licensing is a little steep."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"Splunk Enterprise Security is expensive. I would rate the cost an eight out of ten with ten being the most expensive."
"Splunk Enterprise Security incurs a significant cost because of the amount of data we send, but we are fine with the value we're getting for that price."
"Pricing and licensing is quite expensive. But for the value the product provides, it seems at par in the market."
"Splunk differs from other SIEM solutions by using a gigabyte-based pricing model, rather than the agent-based licenses common with its competitors."
"It can be cost-prohibitive when you start to scale and have terabytes of data. Its cost model is based on how much data it processes a day. If they're able to create scaled-down niche or custom package offerings, it may help with the cost. Instead of the full-blown features, if they can narrow the scope where it can only be used for a specific purpose, it would kind of create that market for the product, and it may help with the costing. When you start using it as a central aggregator and you're pumping tons of logs at it, pretty soon, you'll start hitting your cap on what it can process a day. Once you've got that, you're kind of defeating the purpose because you're going to have to scale back."
"It's more expensive than the other tools, but it's worth it. Every penny is worth it."
"Although Splunk is an expensive product, it is designed to be utilized across your organization in order to maximize your ROI and lower your TCO."
"It's a yearly subscription."
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Comparison Review

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We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
32%
Manufacturing Company
17%
Computer Software Company
10%
Government
6%
Financial Services Firm
15%
Computer Software Company
14%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope
No data available
 

Learn More

 

Overview

 

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about OpenText SiteScope vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
824,053 professionals have used our research since 2012.