OpenText UFT One vs ZAPTEST comparison

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OpenText UFT One

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

OpenText UFT One and ZAPTEST are competing products in the test automation space. ZAPTEST stands out for its innovative features, making it an attractive option for those prioritizing functionality.

Features: OpenText UFT One provides comprehensive testing solutions with integration capabilities and broad application compatibility. It offers advanced GUI automation, supports a variety of technologies, and includes AI testing features. ZAPTEST, on the other hand, stands out with advanced automation across platforms, impressive execution speed, and OCR capabilities for object identification.

Room for Improvement: OpenText UFT One could enhance its cloud-based deployment options, streamline integration with third-party tools, and reduce setup time. ZAPTEST might look to improve customer support infrastructure, offer a more robust set of reporting and analytics features, and expand compatibility with legacy systems.

Ease of Deployment and Customer Service: OpenText UFT One utilizes a traditional deployment model and has a strong customer support infrastructure to ensure smooth implementation. ZAPTEST provides a modern, cloud-based deployment option that allows for quick setup with minimal technical hurdles, and it is supported by dynamic customer service.

Pricing and ROI: OpenText UFT One generally requires a higher initial investment but promises a substantial ROI through its comprehensive feature set and reliable support. ZAPTEST may have higher upfront costs, yet it offers significant long-term ROI benefits owing to its efficiency, scalability, and lower maintenance costs.

To learn more, read our detailed OpenText UFT One vs. ZAPTEST Report (Updated: December 2024).

OpenText UFT One vs. ZAPTEST

December 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.5

OpenText UFT One enhances efficiency and productivity with automation, AI capabilities, and supports achieving up to 300% ROI.

Sentiment score

7.7

ZAPTEST boosts ROI by enabling automation, eliminating manual testing phases and multiple tester hires, achieving 100% user-reported ROI.

The development time using UFT can be cut down into half as compared to coding from scratch.

QA Automation Architect at Emerson

Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.

Support Engineer at a computer software company with 11-50 employees

We can easily achieve a return on investment in one, two, or three years.

For more quotes and insights, download the OpenText UFT One report

Senior Manager at Deloitte

No quotes available

For more quotes and insights, download the ZAPTEST report

Customer Service

Sentiment score

6.2

OpenText UFT One's customer service is generally efficient but inconsistent, with varied experiences in support quality and response time.

Sentiment score

9.1

ZAPTEST excels in responsive customer service and support, with flexible pricing and effective issue resolution praised by users.

Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.

QA Automation Architect at Emerson

Support cases are easily created and attended to promptly, depending on urgency.

Support Engineer at a computer software company with 11-50 employees

The technical support is rated eight out of ten.

For more quotes and insights, download the OpenText UFT One report

Senior Manager at Deloitte

No quotes available

For more quotes and insights, download the ZAPTEST report

Scalability Issues

Sentiment score

7.2

OpenText UFT One is scalable, integrating with Jenkins, but success depends on licensing, automation quality, and deployment strategy.

Sentiment score

8.9

Organizations experience seamless scalability with ZAPTEST, reporting smooth operations even under high demands due to effective license integration.

The tool can be installed on all computers used by developers or test automation engineers.

For more quotes and insights, download the OpenText UFT One report

Support Engineer at a computer software company with 11-50 employees

No quotes available

For more quotes and insights, download the ZAPTEST report

Stability Issues

Sentiment score

6.6

OpenText UFT One generally exhibits stability, though some users report performance issues, often resolved through updates. Satisfaction remains high.

Sentiment score

7.0

ZAPTEST's version 15.0.75 resolves previous stability issues, though minor crashes affect 2% of users occasionally.

No quotes available

For more quotes and insights, download the OpenText UFT One report

No quotes available

For more quotes and insights, download the ZAPTEST report

Room For Improvement

OpenText UFT One requires improvements in stability, compatibility, speed, memory use, object recognition, and integration with open-source tools.

Users find ZAPTEST documentation outdated, desire better support, improved features, and enhanced test result and save functions.

Incorporating behavior-driven development tests would enhance the capabilities of UFT One.

Support Engineer at a computer software company with 11-50 employees

If it could move closer to a no-code or low-code solution, it might dominate the market again.

For more quotes and insights, download the OpenText UFT One report

QA Automation Architect at Emerson

No quotes available

For more quotes and insights, download the ZAPTEST report

Setup Cost

OpenText UFT One licensing is costly, leading organizations to mix different license types and evaluate ROI against open-source alternatives.

ZAPTEST provides cost-effective enterprise solutions with flexible licensing, low fees, and a free evaluation, making it a budget-friendly choice.

The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.

Senior Manager at Deloitte

It's cheaper than Tricentis Tosca but more expensive than some others.

Support Engineer at a computer software company with 11-50 employees

There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.

For more quotes and insights, download the OpenText UFT One report

QA Automation Architect at Emerson

No quotes available

For more quotes and insights, download the ZAPTEST report

Valuable Features

OpenText UFT One provides versatile automation with cross-platform compatibility, easy use, robust testing, and integration with key technologies.

ZAPTEST offers advanced testing automation with cross-platform compatibility, multi-device support, and integrations, reducing effort and costs efficiently.

UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.

QA Automation Architect at Emerson

The object repository is one of the best in the market, allowing creation of a repository useful for all tests.

Support Engineer at a computer software company with 11-50 employees

The OpenText solution is the best of breed and the best solution on the market for large customers.

For more quotes and insights, download the OpenText UFT One report

Senior Manager at Deloitte

No quotes available

For more quotes and insights, download the ZAPTEST report

Categories and Ranking

OpenText UFT One

Ranking in Functional Testing Tools

2nd

Ranking in Test Automation Tools

2nd

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Mobile App Testing Tools (2nd), Regression Testing Tools (2nd), API Testing Tools (4th)

ZAPTEST

Ranking in Functional Testing Tools

32nd

Ranking in Test Automation Tools

33rd

Average Rating

8.4

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Test Automation Tools category, the mindshare of OpenText UFT One is 10.6%, down from 10.8% compared to the previous year. The mindshare of ZAPTEST is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools

Featured Reviews

Don Ingerson

QA Automation Engineer at Global Fortune 500 Company

With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results

With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.

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it_user525252

Senior Automation Engineer at a financial services firm with 10,001+ employees

The OCR feature allows objects to be identified based on their characteristics. I miss proper help documentation.

A few objects on the .NET platform are not getting identified precisely among similar objects. Object identification can be improved. I have a .NET application which has many grids. In one of the grids, there is ABCD High and next to that is ABCD. Even after I passed ABCD High as a text property, it is selecting ABCD. I have a table which is colored, where it doesn't even identify all the rows in the table. The other thing I really miss is proper help documentation. Whenever u click on Help it redirects it to videos, which are not extensive. Any documentation which will contain all the methods or step by step implementation of the unique feature in ZAPTEST, would really help.

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

14%

Computer Software Company

13%

Energy/Utilities Company

Financial Services Firm

17%

Manufacturing Company

17%

Government

13%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?

We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...

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What do you like most about Micro Focus UFT One?

My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.

See all answers

What needs improvement with Micro Focus UFT One?

UFT still requires some coding. If it could move closer to a no-code or low-code solution, it might dominate the market again. Additionally, customer support could be improved as they take days to ...

See all answers

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Comparisons

Tricentis Tosca vs OpenText UFT One

Compared 31% of the time

OpenText UFT Developer vs OpenText UFT One

Compared 11% of the time

Katalon Studio vs OpenText UFT One

Compared 9% of the time

UiPath Test Suite vs OpenText UFT One

Compared 9% of the time

SmartBear TestComplete vs OpenText UFT One

Compared 6% of the time

More OpenText UFT One Competitors

Selenium HQ vs ZAPTEST

Compared 37% of the time

Tricentis Tosca vs ZAPTEST

Compared 20% of the time

UiPath Test Suite vs ZAPTEST

Compared 20% of the time

More ZAPTEST Competitors

Product Reports

Download OpenText UFT One product report

OpenText UFT One

January 2025

Download ZAPTEST product report

December 2024

Also Known As

Micro Focus UFT One, UFT (QTP), Micro Focus UFT (QTP), QTP, Quick Test Pro, QuickTest Professional, HPE UFT (QTP)

No data available

Learn More

OpenText

Overview

Our AI-powered functional testing tool accelerates test automation. It works across desktop, web, mobile, mainframe, composite, and packaged enterprise-grade applications. Read white paper

ZAPTEST is software test automation solution for testing applications cross-platform. ZAPTEST allows testing any GUI based software on any modern OS mobile or conventional that includes iOS; Android; WinMo; Blackberry; Windows; Mac; and Linux. ZAP 1Script technology allows users to script test procedure once and execute it on any correspondent application on any platform and environment. ZAP MultiRun technology offers execution of the same test script on multiple workstations and mobile devices at once, and expedites time to test execution. zapFARM offers mobile and conventional device management, by using distributed and multi-site devices and management of devices and users. ZAPTEST is software test automation solution for testing applications cross-platform. ZAPTEST allows testing of any GUI based software on any modern OS, mobile or conventional including iOS; Android; WinMo; Blackberry; Windows; Mac; and Linux, as well as supports testing of Agile and CI development. ZAP main technologies are ZAPTEST; ZAP-fiX; MultiRun; and zapFARM With over 15 years of industry experience implementing test automation processes ZAP also offers professional help to allows enterprises with testing best practices implementing ZAPTEST. Using ZAPTEST test automation teams reducing time to test development and maintenance, expedite test execution cross-platform and manage devices under test remotely within organization

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services

AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco