OpsRamp vs Splunk Observability Cloud comparison

OpsRamp and Splunk are both solutions in the IT Infrastructure Monitoring category. OpsRamp is ranked #28 with an average rating of 7.3, while Splunk is ranked #9 with an average rating of 8.6. OpsRamp holds a 3.0% mindshare in IM, compared to Splunk’s 1.1% mindshare. Additionally, 81% of OpsRamp users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

OpsRamp

Read 11 OpsRamp reviews

3,213 Views
2,294 Comparison Views

81% willing to recommend

Splunk Observability Cloud

Read 50 Splunk Observability Cloud reviews

1,711 Views
1,010 Comparison Views

94% willing to recommend

OpsRamp

Splunk Observability Cloud

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Executive SummaryUpdated on Feb 6, 2025

Splunk Observability Cloud and OpsRamp compete in the IT monitoring and management space. Splunk seems to have an edge due to its comprehensive features and excellent data handling capabilities.

Features: Splunk Observability Cloud provides rapid log searching and robust application performance monitoring with tools like dashboards and detectors for effective tracking. Its adaptability to standard components and capability to handle vast data volumes enhances scalability and security. OpsRamp offers strong alert generation, personalized dashboards for infrastructure monitoring, and user-friendly event correlation features.

Room for Improvement: Splunk faces challenges related to high costs, complex deployment, and the need for better log management and automation features. Users desire improved integration support and a more intuitive alerting system. OpsRamp needs to enhance its ITSM platform, improve automation processes, address false alerts, and expand integration capabilities while refining dashboard customization for better usability.

Ease of Deployment and Customer Service: Splunk's detailed documentation is praised, although its deployment can be complex, especially in hybrid and on-premises environments. Customer support reports are mixed, with some noting improvement is needed. OpsRamp focuses on Public Cloud deployments with responsive support, although issues with integration and service response times have been noted. Its deployment simplicity is a benefit, particularly in cloud setups.

Pricing and ROI: Splunk is considered expensive, yet its robust functionality can justify the cost through ROI, notably in insurance and IT sectors. Careful budget management is needed due to its high expense. OpsRamp offers a more affordable option with resource-based bundle licensing, providing pricing flexibility and cost-effectiveness, making it attractive for organizations with comprehensive resource monitoring needs without significant investment.

To learn more, read our detailed OpsRamp vs. Splunk Observability Cloud Report (Updated: April 2025).

Buyer's Guide

OpsRamp vs. Splunk Observability Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpsRamp

Ranking in IT Infrastructure Monitoring

28th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Event Monitoring (5th), AIOps (11th)

Splunk Observability Cloud

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (11th), Cloud Monitoring Software (9th), Container Management (8th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 3.0%, up from 2.0% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

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Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Predictive analysis is a valued feature."

"The technical support is fantastic, and they are fast to respond."

"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

"It is a pretty stable solution."

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

"Most features work fine."

More OpsRamp pros

"We haven't really experienced any glitches or bugs."

"Detectors are a powerful feature."

"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."

"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."

"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."

"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."

"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."

"The vibrant dashboards are valuable."

More Splunk Observability Cloud pros

Cons

"OpsRamp had shortcomings associated with its network capabilities."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"OpsRamp cannot be scaled for big and large company deployments."

"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

More OpsRamp cons

"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."

"The monitoring of workloads when using SignalFx could be improved."

"The clustering part of indexes can be more refined."

"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."

"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."

"There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts."

"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."

"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"There is an annual licensing fee to use OpsRamp."

"OpsRamp is a cost-effective solution."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."

"The price of Splunk APM is less than some of its competitors."

"Splunk APM is expensive."

"Splunk APM is a very cost-efficient solution."

"It is expensive."

"It appears to be expensive compared to competitors."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"Splunk Infrastructure Monitoring is an expensive solution."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

14%

Financial Services Firm

11%

Real Estate/Law Firm

Financial Services Firm

18%

Computer Software Company

15%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpsRamp?

Most features work fine.

See all answers

What is your experience regarding pricing and costs for OpsRamp?

OpsRamp is a cost-effective solution.

See all answers

What needs improvement with OpsRamp?

OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...

See all answers

What is your primary use case for SignalFx?

The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...

See all answers

Comparisons

Dynatrace vs OpsRamp

Compared 16% of the time

Datadog vs OpsRamp

Compared 13% of the time

ServiceNow IT Operations Management vs OpsRamp

Compared 12% of the time

SolarWinds NPM vs OpsRamp

Compared 11% of the time

LogicMonitor vs OpsRamp

Compared 6% of the time

More OpsRamp Competitors

Observe vs Splunk Observability Cloud

Compared 21% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud

Compared 7% of the time

Dynatrace vs Splunk Observability Cloud

Compared 6% of the time

Rancher Labs vs Splunk Observability Cloud

Compared 4% of the time

ServiceNow IT Operations Management vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

OpsRamp

March 2025

Download OpsRamp product report

Buyer's Guide

Splunk Observability Cloud

March 2025

Download Splunk Observability Cloud product report

Also Known As

No data available

Splunk Infrastructure Monitoring

Overview

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

OpsRamp

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?

Log Search: Efficiently search and analyze log data for enhanced insights.
Data Integration: Fast integration across platforms for comprehensive visibility.
Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
Cloud Integration: Seamless integration with cloud services for scalable solutions.
Application Performance Monitoring: Advanced tools for improving application performance.

What benefits and ROI should be expected?

Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
Operational Efficiency: Enhancements in data analysis lead to efficient operations.
Business Resilience: Supports adaptability and swift responses to changing needs.
Security Management: Enhances threat identification and response through real-time alerts.
Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

OpsRamp vs. Splunk Observability Cloud

April 2025

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