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Oracle Identity Governance vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.8
Number of Reviews
68
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (14th)
Salesforce Identity
Ranking in Mobile Identity
3rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

As of February 2025, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 33.3%, up from 30.0% compared to the previous year. The mindshare of Salesforce Identity is 16.7%. It is calculated based on PeerSpot user engagement data.
Mobile Identity
 

Featured Reviews

Amimesh Anand - PeerSpot reviewer
Offers reliability through features associated with RBAC
Upgrading and making changes to the product is very difficult. It is difficult when you are upgrading the product because sometimes you cannot directly upgrade from one version to another version. You have to go to the lower version and then upgrade to the higher version, which is the biggest drawback of Oracle products. There are no additional features in the tool currently, and it has been the same for the last ten years. I want to see AI features in the tool so it becomes easy for implementers. There should be a change in the installation and deployment part, which is very heavy, due to which the team requires a lot of time, like two to three weeks. It should be easy to implement the tool in two or three days.
Mitesh (Mitesh) Kumar - PeerSpot reviewer
Adheres to the data privacy regulations of each region, easy to learn and offers strong security features
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the OIM Connector framework, based on ICF, to be the most valuable feature."
"The most valuable feature is the set of out-of-the-box connectors."
"It's a stable and scalable solution."
"OIM in my organization has improved its use and dependability, allowing us to pass audit each time."
"I am able to request any access rights I need."
"What I like most about Oracle Identity Governance is that it is a very flexible tool. It allows you to do any customization on Java as it is built on Java and you can write any customization code using Java. I also like that Oracle Identity Governance is pretty much stable. In my company, there are a lot of users, so my company prefers this solution."
"Good features are the RBAC and UI customization."
"Password management is a valuable feature."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The solution is very easy to understand."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
 

Cons

"t is too complex, has too many bugs, and is an immature product, even the best case, beta version."
"It's a complex solution, so it will take time in terms of deployment."
"I would like to see automation in the solution. We need also integration with the Identity Manager. The solution needs to improve in the application integrations part. It also needs to focus on application deployment as well."
"The product's initial setup phase is difficult compared to other tools."
"Automation of validation exercises performed by humans over Recon Exceptions generated as a result of an access synchronization event over a user's need for access or not."
"An area for improvement in Oracle Identity Governance is that it isn't refreshed or updated as much. The only area that changed on it in the last five years was the GUI. The solution still has the same installation, troubleshooting, and configuration. Oracle Identity Governance is still very complicated when compared to other solutions. It seems that Oracle doesn't focus too much on Oracle Identity Governance in terms of making some improvements to it."
"Identity Governance is a difficult tool to work with. You have to input many models to understand what is happening with the logins. The user interface is not so good. And a lot of the features we use aren't available out of the box."
"Pricing for Oracle Identity Governance could be improved. The setup process for the tool could also be faster."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"Salesforce Identity needs more expertise in the application."
"The product is slow."
 

Pricing and Cost Advice

"Oracle licenses are expensive. I suggest making pricing and licensing decisions that align with architectural requirements and the project's budget."
"The licensing cost for Oracle Identity Governance is very high, so I'd rate it two out of five."
"I do not know specific pricing but the product is expensive when compared to other OIM products."
"Oracle Identity Governance is an expensive solution."
"The cost of support and upgrading to the next release are both expensive."
"The price is based on the number of users per year."
"Price-wise, the tool is a little bit costly."
"The licensing is expensive."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
79%
Computer Software Company
6%
Financial Services Firm
4%
University
1%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access restrictions based on role-based policies were beneficial.
What is your experience regarding pricing and costs for Oracle Identity Governance?
They sell the solution cheaply, but setting up and maintaining it becomes very expensive. The initial pricing becomes insignificant due to high ongoing expenses. Overall, I would rate it a five out...
What needs improvement with Oracle Identity Governance?
The solution requires too much infrastructure and should be less code-heavy. It should have more automatic deployments and automatic configurations. Incorporating AI to reduce manual work would be ...
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What is your primary use case for Salesforce Identity?
We get network-related cases on Salesforce Identity and work on them.
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.