ServiceNow and Oracle Visual Builder Cloud Service are in the cloud services arena, each with distinct strengths. ServiceNow outperforms in pricing and support satisfaction, whereas Oracle Visual Builder Cloud Service has an advantage in feature richness, appealing to those seeking advanced capabilities.
Features: ServiceNow offers robust IT service management, workflow automation, and a comprehensive suite for enterprise needs. Oracle Visual Builder Cloud Service emphasizes application development, providing tools for custom business applications and backend services integration.
Room for Improvement: ServiceNow could enhance its application development environment and integration capabilities. Oracle Visual Builder Cloud Service might improve in user support and simplifying its extensive customization options. Both products could benefit from increasing user-friendly features for non-developers.
Ease of Deployment and Customer Service: ServiceNow provides a streamlined deployment with easy IT integration, backed by effective customer service. Oracle Visual Builder Cloud Service focuses on flexible deployment for applications, supported by robust developer assistance. While Oracle's model is flexible, ServiceNow offers faster setups in IT environments.
Pricing and ROI: ServiceNow often requires higher setup costs but offers strong long-term ROI through expansive service packages. Oracle Visual Builder Cloud Service presents a cost-effective setup focusing on development flexibility, with moderate setup expenses offering favorable ROI.
Oracle Visual Builder Cloud Service is a cloud-based software development Platform as a Service (PaaS) and a hosted environment for your application development infrastructure. It provides an open-source standards-based solution to develop, collaborate on, and deploy applications within Oracle Cloud.
ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.
ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.
ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.
“The Smarter Way to Workflow”
ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.
ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.
ServiceNow offers service management software for industries including:
Cloud services
Education
Financial services
Government
Healthcare
Manufacturing
Telecommunications
Reviews from Real Users
PeerSpot users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.”
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.