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OutMatch vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
8.2
UKG is rated highly for scalability, user-friendliness, and flexibility, supporting medium to large companies effectively.
 

Valuable Features

No sentiment score available
Sentiment score
7.7
UKG provides payroll processing, self-service features, recruitment tools, and data integration to enhance efficiency and employee retention.
 

Room For Improvement

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Sentiment score
4.2
UKG needs improved support, clearer processes, seamless integration, and updated features for better usability and system stability.
 

Stability Issues

No sentiment score available
Sentiment score
6.9
UKG is stable with quick issue resolution, despite occasional payroll interruptions, report errors, and time clock hardware problems.
 

Customer Service

No sentiment score available
No sentiment score available
UKG's customer service quality varies; technical support is generally effective but sometimes inconsistent, with excellent or delayed experiences.
 

Setup Cost

No sentiment score available
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UKG's pricing offers mid-range costs with volume discounts, emphasizing module understanding and negotiation for optimal ROI.
 

Categories and Ranking

OutMatch
Ranking in Talent Acquisition
25th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Acquisition
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
124
Ranking in other categories
Benefits Administration (5th), Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (3rd), HR Analytics Software (1st)
 

Mindshare comparison

As of November 2024, in the Talent Acquisition category, the mindshare of OutMatch is 0.1%, down from 0.1% compared to the previous year. The mindshare of UKG is 6.4%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition
 

Featured Reviews

reviewer1242804 - PeerSpot reviewer
Good work-related personality survey, but it needs to be updated
When it comes to understanding personality, the models are not dynamic enough. They use old, obsolete or outdated terminology. In general, they need to be updated. They need to include more dimensions for analyzing personality. They do not have an option for Saudi norms, or Arab norms, so we utilize the US norms. The problem is that these are not right for people working in the Middle East because the market is different and the culture is different. The US norms do not, for example, take into account the problems associated with regions that are underdeveloped culturally. I would add a dimension that deals with how the person perceives the culture of their society or the culture of their organization. It would help to determine how honest they are in their understanding, as opposed to pretending or being a hypocrite. It is important to do this in a sophisticated way so that they people do not figure out the reasons underlying those items, otherwise, they may get defensive and only answer the questions in the same way that they would answer their employer. Another dimension they should add deals with personal lifestyle. I work in the area of human health, both physical and mental, and it is very important to understand the employee's lifestyle. It is something where people often do not tell the truth unless you know them pretty well. For example, sometimes people deny that they are smoking or drinking, yet the reality is that they have these habits. People who are overweight sometimes deny the fact. Psychological problems are the same. OutMatch is not competitive in the Middle East.
Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…
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Top Industries

By visitors reading reviews
No data available
Educational Organization
88%
Computer Software Company
1%
Healthcare Company
1%
Financial Services Firm
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What needs improvement with UKG?
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...
What is your primary use case for UKG?
I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...
 

Comparisons

No data available
 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

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Overview

 

Sample Customers

Adidas, American Airlines, Delta, Caterpillar, The Children's Place, Circle K, Dollar General, Hard Rock Cafe
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Acquisition. Updated: November 2024.
816,636 professionals have used our research since 2012.