We performed a comparison between OutSystems and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is Agile development. I love that you save a lot of time on development and can focus on logic and business requirements."
"Reduces the manual labor in compiling and deploying applications and generating procedural code (by reducing development bureaucracy/processes, resulting in real gains). The LifeTime Server approach, requiring just a few steps to publish applications in production environments, is fantastic."
"It is much easier to develop applications with the product’s IDE."
"I find it to be a genuinely cool and effective platform for my development needs."
"The flow editor is the most valuable feature. It is simple and intuitive, and it can guide you step-by-step."
"The most important features of this tool are its visual modeling capabilities and drag and drop functionality. You can see what you are coding which makes it easy to understand and maintain. They have also created a big revolution in digital transformation by introducing native mobile app development under the same IDE."
"The most valuable features of OutSystems are the user interface, the flexibility to quickly integrate with almost anything in the system, and the ability to connect with databases."
"Once built, web/mobile components can be reused in all new developments. In addition, the OutSystems Forge is very useful. We can exchange components and even already-built applications, reducing costs to build specific solutions."
"The case management functionality of this solution has been most valuable."
"The stability has been good. We haven't had any issues."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"It's a good tool for workflow automation."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The dashboards in OutSystems could improve. There are a lot of tabs in the service center that can be confusing."
"Its ability to create and run automated tasks could be better."
"We'd like OutSystems to add stronger workflow-based automation similar to what Appian offers. It needs more workflow modeling and RPA features."
"The tutorials for the solution should be updated."
"I have difficulty in using several new features. Some of the product's features are tricky to use as well."
"There are not enough resources on the market."
"I would like to see OutSystems improve its integration capabilities, especially with emerging technologies like AI and GPT."
"The product could be improved if there was a shortcut, or predefined, predictable templates provided."
"Its implementation in the public sector was a bit complex."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"UI needs improvement."
OutSystems is ranked 3rd in Rapid Application Development Software with 46 reviews while Pega BPM is ranked 7th in Rapid Application Development Software with 57 reviews. OutSystems is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of OutSystems writes "The visual program provides the advantage of only requiring one skill set for both the front and backend ". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". OutSystems is most compared with Microsoft Power Apps, Appian, Mendix, ServiceNow and Salesforce Platform, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Salesforce Platform. See our OutSystems vs. Pega BPM report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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