

Pega Platform and GitHub CoPilot compete in the domain of productivity and process automation solutions. Pega Platform seems to have the upper hand in enterprise-level process integrations, while GitHub CoPilot excels in boosting individual developer productivity through AI-driven code suggestions.
Features: Pega Platform provides a robust low-code environment that facilitates rapid development and integration across multiple channels. It offers advanced features such as robotic process automation and comprehensive decision-making capabilities. GitHub CoPilot enhances developer productivity with AI-driven code suggestions, supports multi-language integration, and streamlines code generation.
Room for Improvement: Pega Platform needs to improve its cloud presence and simplify its complex upgrade and licensing processes. Its integration capabilities and AI features also require enhancement. GitHub CoPilot needs improvements in suggestion accuracy and IDE integration, as well as better contextual awareness in its suggestions.
Ease of Deployment and Customer Service: Pega Platform offers flexible deployment options including on-premises and hybrid cloud environments, though deployment can be complex. It has robust support but needs faster response times and better technical guidance. GitHub CoPilot deploys primarily on public cloud and on-premises, appreciated for its quick integration but with room for improved user support.
Pricing and ROI: Pega Platform's pricing is higher than some competitors, with licensing models for different deployment needs. Large enterprises often see significant ROI due to process efficiency. GitHub CoPilot offers a more straightforward pricing strategy including a free tier, making it accessible and presenting a strong value proposition for diverse users.
A lot of time is saved using GitHub CoPilot because the PR review process used to take two to three days, but now it takes about two to three minutes to analyze the complete PR, get context, and give the rating.
Efficiencies with GitHub CoPilot have improved by 30%, which means a quicker go-to market and a simplified way of documenting technical designs.
I estimate that projects take days rather than weeks when using Pega Platform compared to traditional coding.
Pega Platform has positively impacted my organization, as they were using different technology before and have seen tremendous success and return on investment, so they are very happy.
With a large user base, it covers a wide range of questions, from simple to complex, ensuring that answers are available.
Whenever there's a downtime of GitHub CoPilot or any issue with login or plugins, customer support is good enough to solve those issues.
GitHub technical support is excellent.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
The technical support from Pega is very low, rating a one or two out of ten.
Pega's technical support team is very helpful.
It cannot be fully depended on to build every component and run a large enterprise application without significant human intervention.
Multiple people using it get a lot of immediate and exact responses useful for fixing issues, debugging, automating, or enhancing features.
With an enterprise plan, there are no limitations, so scalability is not an issue.
Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.
In most cases, it does not generate irrelevant code.
At certain times, you may not get the required response and realize it's either down or not responding for other reasons.
Users should not be 100% reliant on AI or any LLMs. They need to work on it and they need to review the code.
There is excellent support across various code editors like JetBrains, VS Code, and NeoGen.
To understand our application better and learn from it would likely require access to the entire codebase, which a lot of companies may not allow.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
For customer interactions, while the Pega Platform's AI-based decisioning and predictive analytics are great, the Process AI is not very popular yet, as it works on process data rather than customer data.
There are always areas for improvement, which they are addressing in every part of the patch releases.
They recently made Copilot free to use up to a certain limit, which is a positive change.
The kind of use that I am having with a $20-30 license, I think it is really of really good help.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
From a licensing perspective, it is higher than the competition.
It is certainly time-saving; we have seen upwards of around 30% plus of time savings using GitHub CoPilot.
Things which were taking like two days are now finished within half an hour.
Context awareness, inline autocompletions, rapid code prototyping, Agentic mode, and availability in multiple language IDEs are the best features of GitHub CoPilot.
Pega Platform has positively impacted my organization by providing faster application development than traditional methods.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 5.7% |
| GitHub CoPilot | 4.2% |
| Other | 90.1% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 16 |
| Large Enterprise | 69 |
GitHub CoPilot accelerates developer productivity with code generation, test case creation, and code explanation. It provides context-aware suggestions, integrates with popular IDEs, and supports multiple languages.
GitHub CoPilot significantly boosts development efficiency by reducing coding and debugging time. Its user-friendly auto-complete and variable detection features streamline complex tasks, serving as a learning tool for developers. Areas needing improvement include its accuracy, stability, and broader integration with IDEs and languages. Users find the pricing strategy expensive and wish for enhanced contextual understanding, diverse result formats, and image support. Expanded functionality and better integration in highly regulated environments are important for future growth.
What are the most valued features of GitHub CoPilot?Utilized across industries to enhance application development and productivity, GitHub CoPilot assists in generating code snippets, writing code skeletons, analyzing documents, and automating workflows. It supports coding best practices, prompt engineering, and natural language processing. Developers leverage its capabilities for creating meeting summaries, report recommendations, and content ideas, thereby optimizing workflow efficiency.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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