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Palo Alto Networks Cortex XSOAR vs Rapid7 InsightConnect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
Rapid7 InsightConnect
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 11.2%, down from 13.2% compared to the previous year. The mindshare of Rapid7 InsightConnect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Chamindu Pramodya - PeerSpot reviewer
Enables us to design workflows and integrate various processes
I design workflows and integrate various processes using Rapid7 InsightConnect. This includes integrating with value management and packaging and incorporating InsightVMware performance through Rapid7 InsightConnect The product is user-friendly. Customers are familiar with its usage. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"The product’s stability is good."
"We use the solution to automate our SIEM tools and incidents."
"Its agility and scalability are valuable."
"The solution is very reliable."
"It is quite scalable. I would rate it a ten out of ten."
"The pricing is very good."
"It is a scalable solution."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
 

Cons

"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"There is room for improvement in terms of the pricing model."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"There is room for improvement in support. The response time could be faster."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"The solution should be made a bit cheaper."
"The solution requires DV but does not support open-source DV elastic searches."
"The technical support should be improved."
 

Pricing and Cost Advice

"The solution is a bit on the expensive side."
"The solution is based on an annual licensing model that is expensive."
"It is approx $10,000 or $20,000 per year for two user licenses."
"It is expensive."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The solution is expensive."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
Computer Software Company
12%
Financial Services Firm
11%
University
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What is your primary use case for Rapid7 InsightConnect?
I design workflows and integrate various processes using Rapid7 InsightConnect. This includes integrating with value management and packaging and incorporating InsightVMware performance through Rap...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
Rapid7 Insight Connect, Komand
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Starr Companies, Landmark Health
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Rapid7 InsightConnect and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.