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Palo Alto Networks Cortex XSOAR vs Rapid7 InsightConnect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
Rapid7 InsightConnect
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 13.1%, down from 15.0% compared to the previous year. The mindshare of Rapid7 InsightConnect is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Chamindu Pramodya - PeerSpot reviewer
Enables us to design workflows and integrate various processes
I design workflows and integrate various processes using Rapid7 InsightConnect. This includes integrating with value management and packaging and incorporating InsightVMware performance through Rapid7 InsightConnect The product is user-friendly. Customers are familiar with its usage. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"We use the solution to automate our SIEM tools and incidents."
"It’s easy to install."
"The product is quite easy to use."
"The most valuable features are simplicity and ease of integration."
"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
 

Cons

"There is room for improvement in support. The response time could be faster."
"The solution requires DV but does not support open-source DV elastic searches."
"I would love to see more flexibility on what we can display and design on the dashboards."
"There should be an on-premise version available for customers to have different choices."
"The solution should be made a bit cheaper."
"They should provide integration with machine learning platforms."
"The solution is very expensive."
"Palo Alto Networks Cortex XSOAR could improve the look, feel, and management of the cloud console. Additionally, the user could be more easily integrated."
"The technical support should be improved."
 

Pricing and Cost Advice

"The solution's cost is reasonable."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"There is a yearly license required for this solution and it is expensive."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"The solution is based on an annual licensing model that is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Computer Software Company
17%
Financial Services Firm
9%
Healthcare Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What is your primary use case for Rapid7 InsightConnect?
I design workflows and integrate various processes using Rapid7 InsightConnect. This includes integrating with value management and packaging and incorporating InsightVMware performance through Rap...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
Rapid7 Insight Connect, Komand
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Starr Companies, Landmark Health
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Rapid7 InsightConnect and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.