Try our new research platform with insights from 80,000+ expert users

Palo Alto Networks Cortex XSOAR vs Rapid7 InsightConnect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
Rapid7 InsightConnect
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 11.0%, down from 12.9% compared to the previous year. The mindshare of Rapid7 InsightConnect is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Chamindu Pramodya - PeerSpot reviewer
Enables us to design workflows and integrate various processes
I design workflows and integrate various processes using Rapid7 InsightConnect. This includes integrating with value management and packaging and incorporating InsightVMware performance through Rapid7 InsightConnect The product is user-friendly. Customers are familiar with its usage. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product can automate security tasks."
"It is a scalable solution."
"The product is quite easy to use."
"It is quite scalable. I would rate it a ten out of ten."
"The pricing is very good."
"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used."
"The product’s stability is good."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
"The fact that it's a security orchestration, automated response solution with a vast level of insights and the ability to integrate with a number of other security tools."
"InsightIDR's Attacker Behavioral Analytics (ABA) and User and Entity Behavior Analytics (UEBA) features have been very useful in maintaining our security posture."
"Based on my user experience, I would recommend InsightConnect for its user-friendly interface and excellent documentation."
 

Cons

"It doesn't offer automatic internet reports out of the box."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"There is room for improvement in terms of the pricing model."
"They should provide integration with machine learning platforms."
"There should be an on-premise version available for customers to have different choices."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"The technical support should be improved."
"The GUI needs improvement, as creating workflows can be cumbersome."
"The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in FortiGate."
 

Pricing and Cost Advice

"The price of Palo Alto Networks Cortex XSOAR is expensive."
"It is expensive."
"The solution is a bit on the expensive side."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"It is approx $10,000 or $20,000 per year for two user licenses."
"There is a yearly license required for this solution and it is expensive."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
Information not available
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
847,772 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Computer Software Company
13%
University
9%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What is your experience regarding pricing and costs for Rapid7 InsightConnect?
Compared to other SOAR solutions, the pricing is reasonable as Rapid7 provides it as a bundle called InsightIDR Ultimate, with unlimited workflows.
What needs improvement with Rapid7 InsightConnect?
The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in F...
What is your primary use case for Rapid7 InsightConnect?
We are using Rapid7 InsightConnect in a partner model, operating as a service provider. We buy licenses under World Data Direct and distribute them internally, acting as an MSSP.
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
Rapid7 Insight Connect, Komand
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Starr Companies, Landmark Health
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Rapid7 InsightConnect and other solutions. Updated: March 2025.
847,772 professionals have used our research since 2012.