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Pega Platform vs TIBCO iProcess Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (7th)
TIBCO iProcess Suite
Ranking in Business Process Management (BPM)
41st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.4%, down from 6.9% compared to the previous year. The mindshare of TIBCO iProcess Suite is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
SA
An easy-to-use solution with great integration
It involves a lot of investment. The learning curve is not similar to other products, like K2. Regarding the user interface, I have to access workflows and define and manage the processes on the variant of a Windows application, which is not accessible if you don't have access from the client to install it on the workstation. And most of the solutions we're currently evaluating are web-based. Our customers and developers have complained that the UI is a little bit confusing. It has lots of elements. It's not user-intuitive compared to other products. Other than that, the licensing model is our main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability has been good. We haven't had any issues."
"The solution is operating well overall."
"Pega is the leader in business process management solutions"
"While there may be stability issues, they are minimal."
"The tool reduces our costs."
"It's an end-to-end solution and a digital transformation tool."
"The robotic process automation has increased the confidence of business users."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
 

Cons

"The solution needs to invest more in its technology. For public and private clouds, for example, the development environment is slow. Saving events should take one to two seconds, max, and because you are making changes often, the slowness cuts down on productivity because we have to wait for things to save before continuing."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"There is a scarcity of resources who have worked with this solution before."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"User interface needs improvement."
"This is an expensive solution."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"Our customers and developers have complained that the UI is a little bit confusing."
 

Pricing and Cost Advice

"It's a user-based license where, as you scale the numbers of users, the price increases."
"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."
"The price is a bit expensive."
"I rate Pega BPM a seven out of ten."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."
"Users have to pay a yearly license cost for Pega BPM, which is expensive."
"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"The price could definitely be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Financial Services Firm
28%
Computer Software Company
17%
Manufacturing Company
13%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
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Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
iProcess Suite
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial
Find out what your peers are saying about Pega Platform vs. TIBCO iProcess Suite and other solutions. Updated: March 2025.
842,466 professionals have used our research since 2012.