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Pega Platform vs WorkflowGen comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
4th
Ranking in Process Automation
2nd
Ranking in Rapid Application Development Software
6th
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st)
WorkflowGen
Ranking in Business Process Management (BPM)
54th
Ranking in Process Automation
40th
Ranking in Rapid Application Development Software
37th
Ranking in Low-Code Development Platforms
33rd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (28th)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.5%, down from 6.8% compared to the previous year. The mindshare of WorkflowGen is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
CO
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"getNext removes some of the managements overheads as well as inbuilt reporting."
"This is a customizable product."
"The solution offers excellent workflows."
"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."
"Can do a lot of things with minimum time and cost."
"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."
"The most valuable feature of Pega BPM is its architecture."
"While there may be stability issues, they are minimal."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
 

Cons

"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"The UI layer is a concern since it is native to them and embedded into the code."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"We would like to have a better ability to customize PegaRULES."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"Business specific functionality is needed."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"This solution needs to be more customizable."
 

Pricing and Cost Advice

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."
"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."
"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."
"The licensing model for Pega BPM needs to be improved."
"Licensing is expensive. You need to wisely select between per user and per case."
"The price is a bit expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
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Comparisons

No data available
 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
No data available
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about Pega Platform vs. WorkflowGen and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.