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Ping Identity Platform vs Symantec Directory comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.6
Ping Identity Platform efficiently scales across servers and clusters, supports large environments, but performance varies based on configurations.
No sentiment score available
 

Valuable Features

Sentiment score
8.0
Ping Identity Platform offers robust security with multi-factor authentication, seamless integration, user-friendly interface, and extensive customization options.
No sentiment score available
 

Stability Issues

Sentiment score
7.9
Ping Identity Platform is highly reliable, with minimal bugs or crashes, though some infrastructure and server connection issues exist.
No sentiment score available
 

Customer Service

No sentiment score available
Ping Identity Platform's support is prompt, knowledgeable, and proactive, though some users find the support portal confusing.
No sentiment score available
 

Room For Improvement

Sentiment score
5.3
Ping Identity Platform requires stronger functionalities, enhanced user experience, better security, and comprehensive support to compete effectively with Microsoft.
No sentiment score available
 

Setup Cost

No sentiment score available
Ping Identity Platform is competitively priced, offering robust features and good ROI, but may be costly for small businesses.
No sentiment score available
 

Categories and Ranking

Ping Identity Platform
Ranking in Directory Servers
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (5th), Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd)
Symantec Directory
Ranking in Directory Servers
5th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Dilip Reddy - PeerSpot reviewer
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.
it_user558261 - PeerSpot reviewer
We use it for internal-facing and external-facing website security.
The most valuable feature of this product is the enterprise-based security and the reliability that it comes with. Most of the people in this industry are using this product, so you are a victim of it since you need to use what everybody else is using and adopt it to your basic criteria.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
CA Directory
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
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Find out what your peers are saying about Ping Identity Platform vs. Symantec Directory and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.