TeamViewer and Polycom RealPresence Clariti are competing tools in the realm of remote access and collaboration solutions. TeamViewer seems to have the upper hand in pricing and customer support, while Polycom RealPresence Clariti is favored for its comprehensive communication features.
Features: TeamViewer offers cross-platform compatibility, file transfer, and remote control over devices with minimal setup. Polycom RealPresence Clariti provides advanced video conferencing capabilities, integration with other software, and high-quality audio features such as noise cancellation.
Room for Improvement: TeamViewer could enhance its audio and video communication capabilities to better compete in unified communications. Improving the user interface for IT management could also enhance its appeal. Polycom RealPresence Clariti could benefit from simplifying its deployment process and reducing costs for smaller organizations. It could also improve user interface navigation for non-enterprise users.
Ease of Deployment and Customer Service: TeamViewer is known for its straightforward deployment process and comprehensive customer support, making it ideal for smaller teams. On the other hand, Polycom RealPresence Clariti requires more complex deployment but has a dedicated support system suited for large enterprises.
Pricing and ROI: TeamViewer offers lower setup costs with a quicker ROI, which is appealing to cost-conscious organizations. Polycom RealPresence Clariti involves a higher initial investment, justified by its extensive features and scalability, making it a long-term solution for enterprises.
RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.