We performed a comparison between Qualys VMDR and Quest KACE Asset Management Appliance based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support is great and we've never really had a problem."
"The most recent is VMDR, which provides a comprehensive overview of how to detect, patch, and remediate specific vulnerabilities."
"It is quite easy to implement."
"I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile."
"The process of defining and discovering scans is organized efficiently."
"I find the most valuable features are the continuous monitoring. Even on premises, there is constant monitoring."
"This solution gives us insight into our environment and improves our security. It helps us to maintain a good patching system whereby we know that XYZ is vulnerable within the system."
"This is one of the best products I have worked with so far. I like the power of Qualys, and it's a better solution because you can scan a compact file, a BIT file, or batch files. The product already knows what's happening inside, and you don't need to expand the package. Tenable will do the same thing, but you need to have a package issuance claim. With Qualys, we can immediately understand the file, even a compact file. If there's some kind of discovery or incident, you will know what happened in the environment."
"The solution is scalable."
"Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description."
"We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance."
"We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good."
"We use the solution for IT service desk management and asset management."
"The platform offers efficient stability."
"It's not very user-friendly at times and requires in-depth understanding. So, a layman or someone new to Qualys won't be able to easily understand it. You need education to use the solution."
"Improve the API speed."
"When tested on Zero day, there were errors."
"They have integrated with other third parties, but it is still not viable."
"Make some minimal dashboard improvements."
"Finding things in management can be quite difficult."
"The reporting and the GUI need improvements."
"Qualys could be improved in its overall performance compared to other vulnerability management or scanning tools."
"Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."
"The initial setup was burdensome."
"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands. We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing."
"The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."
"Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems."
"Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution."
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Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while Quest KACE Asset Management Appliance is ranked 15th in IT Asset Management with 6 reviews. Qualys VMDR is rated 8.2, while Quest KACE Asset Management Appliance is rated 7.4. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of Quest KACE Asset Management Appliance writes "Has efficient stability and works well in Linux environment ". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas Quest KACE Asset Management Appliance is most compared with ServiceNow and Device42. See our Qualys VMDR vs. Quest KACE Asset Management Appliance report.
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