We performed a comparison between Trend Micro Apex One and SentinelOne based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Trend Micro Apex One comes out ahead of SentinelOne. Our reviewers found that SentinelOne's deployment time may vary, which could be an inconvenience for some customers, it also lacks reporting, policies, and endpoint visibility, which are important for many organizations.
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The setup is pretty simple."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet is very user-friendly for customers."
"Ability to get forensics details and also memory exfiltration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"I have found the activity timeline and threat analysis to be particularly useful."
"The solution is easy to set up."
"The most valuable feature of SentinelOne is the good graph it provides. It has a specific page where it detects the recent attacks on other machines or the hackers, for example, group APT28 and all."
"The EDR functionality of the platform is what we use the most. That was the primary reason why we got SentinelOne. That is what we use the most in terms of functionality."
"Our organizational risk has been reduced."
"SentinelOne is the next-generation EDR solution."
"It has a one-click button that we can use to reverse all those dodgy changes made by the virus program and bring the system quickly back to what it was. That's one of the most important features."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable."
"Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."
"I can run a full scan and it won't cost too much in terms of resources, which is good."
"Many features that this solution has, competitors lack. The feature I think is quite good is data loss prevention."
"Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind."
"Apex One is flexible and offers a lot of visibility on the agent."
"The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The only minor concern is occasional interference with desired programs."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We find the solution to be a bit expensive."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."
"While SentinelOne Singularity Complete effectively visualizes security data across our solutions, requiring extensive manual effort for analysis limits its effectiveness. I would therefore rate it a seven out of ten."
"The area where it could be improved is reporting. They have some online reporting, but it would be nice to be able to pick and choose. When I'm looking at the console, I would love to be able to pull certain things into a report, the things that are specific to me."
"I would like to have the same features such as ransomware that are available on the cloud version of SentinelOne also made available for the on-prem version because a lot of people in our region are not ready for cloud solutions."
"In automation, if we could schedule when we run the task and on which systems we want to run the task, it would improve automation."
"If they can extend their product further on the DLP side of it so that I don't have to have another agent run exclusively for DLP production, that would be ideal."
"The way Singularity Complete handles blocking external mass storage is annoying because it is so difficult to unblock single endpoints."
"The update process can be better. It is very easy to deploy, but over a long period, the updating process can be a little messy. In some EDR solutions, you end up with a very good mechanism to push new versions. It could do with a little work in that area. It is not particularly difficult, but it could do with a little work."
"The alert, or warning function, needs to be improved."
"The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud. Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution. They should also insert sandbox analysis in Apex One."
"I would like to see a sandboxing feature in the next release - which is currently something being supported by a third party - in addition to EDR capability on the cloud applications."
"The console can be better in terms of management and viewing the hierarchy of devices. Currently, setting up the hierarchy OU-wise is a bit cumbersome. It can be made a bit easier. If that can be more user-friendly and easier to manage, it would be great."
"They should include easy-to-use connectors to make it easier to connect to SIEM."
"The solution could be improved by providing better training to the vendors."
"Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster."
"The UI has room for improvement."
More SentinelOne Singularity Complete Pricing and Cost Advice →
SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Micro Apex One is rated 8.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Intercept X Endpoint. See our SentinelOne Singularity Complete vs. Trend Micro Apex One report.
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