We performed a comparison between Trend Micro Apex One and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. CrowdStrike Falcon stands out for its machine-learning capabilities, optimal resource utilization, and precise threat detection. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. CrowdStrike Falcon's customer service is considered prompt and helpful.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Reviews of CrowdStrike's pricing were similarly mixed. Some find it costly and think the price should be lowered to make it more competitive.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers.
Comparison Results: Our users prefer Trend Micro Apex One over CrowdStrike Falcon. Apex One also stands out for its centralized reporting and threat intelligence network. User reviews indicate that Apex One is favored due to its easy setup, responsive support, and comprehensive feature set.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The setup is pretty simple."
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Everything is automatic. I install the sensor and renew the service. Periodically, I get a notice that they've shut something down."
"Its integration capability is valuable. It integrates easily with any OS."
"The managed services are distinguished, responsive, dynamic, flexible, and assertive when taking action."
"The most valuable features of CrowdStrike Falcon include Falcon Fusion workflows and endpoint detection capabilities."
"I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution."
"Among CrowdStrike Falcon's most valuable capabilities are its UEBA and SOAR functionalities, along with its seamless integration with any other SIEM solution."
"The EDR and XDR features have been most valuable."
"The feature I like the most is the solution's detection."
"The most valuable features are the vulnerability protection and virtual patching."
"We really like the ability to have different policies to keep servers and endpoints unique to their own policy."
"I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
"Email security is the most valuable feature."
"It has the ability to share, which is not available in other products."
"It is updated automatically without much intervention from our side. We can also get some reports easily."
"The policies, protection, and ease of use are the most valuable features of Trend Micro Apex One."
"Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features."
"We'd like to see more one-to-one product presentations for the distribution channels."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR can be improved by providing more detailed reporting."
"The solution is not stable."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The SIEM could be improved."
"Detections could be improved."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"CrowdStrike should provide better visibility in its reporting. There should be more forensic details about detected threats."
"If we have a dashboard capability to uninstall agents, I think that would be great."
"The management of log aggregation is in need of improvement."
"The detection time has room for improvement."
"I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"CrowdStrike Falcon could improve by adding manual scanning or serverless scanning. It is not available at this time."
"We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients."
"It needs a consolidated manager as there are too many parts to currently manage it."
"There is room for improvement in the behavior filtering and control of Trend Micro."
"Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features."
"They need to integrate the DLP with the EDR."
"The DLP model needs improvement."
"Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
"They should include easy-to-use connectors to make it easier to connect to SIEM."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro Apex One is rated 8.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and Trend Vision One. See our CrowdStrike Falcon vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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