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ServiceNow Security Operations vs ThreatConnect Threat Intelligence Platform (TIP) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.5
ServiceNow Security Operations receives positive support feedback, praised for issue resolution but needing faster responses and detailed solutions.
No sentiment score available
 

Room For Improvement

Sentiment score
3.8
ServiceNow Security Operations faces integration challenges, requires more user-friendly features, better support, and improved automation for user satisfaction.
No sentiment score available
 

Scalability Issues

Sentiment score
7.3
ServiceNow Security Operations is scalable, integrates third-party tools, and is favored by large enterprises for handling extensive growth.
No sentiment score available
 

Setup Cost

Sentiment score
6.3
ServiceNow Security Operations offers competitive pricing, influenced by assets and user counts, with potential additional costs for setup.
No sentiment score available
 

Stability Issues

Sentiment score
8.0
ServiceNow Security Operations is stable, performing reliably with high ratings, though minor issues occur, often due to external factors.
No sentiment score available
 

Valuable Features

Sentiment score
7.9
ServiceNow Security Operations integrates tools for managing security incidents with customizable workflows, supporting cloud, hybrid, and on-premises deployment.
No sentiment score available
 

Categories and Ranking

ServiceNow Security Operations
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Security Incident Response (2nd), Risk-Based Vulnerability Management (8th)
ThreatConnect Threat Intell...
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Threat Intelligence Platforms (6th)
 

Mindshare comparison

As of November 2024, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of ServiceNow Security Operations is 4.6%, up from 4.1% compared to the previous year. The mindshare of ThreatConnect Threat Intelligence Platform (TIP) is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

KishoreKumar4 - PeerSpot reviewer
A low-cost and open-source tool for incident and change management
If we encounter challenges while deploying, we raise incidents. These incidents are categorized by priority: high, medium, and low. We assign an incident number and notify the relevant teams to address the issue. For instance, if we experience a problem with Cloud services or any other issue, we…
Aadarsh Dawn - PeerSpot reviewer
Offers features like response capabilities and automation response and automation orchestration
ThreatConnect aggregates and operationalizes Threat intelligence data and sources across internal client environments. It leverages Automation and built in Case Management to streamline and automate threat intelligence-driven processes and investigations within client environments ThreatConnect…
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Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
816,660 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Government
11%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
17%
Computer Software Company
15%
Government
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ServiceNow Security Operations?
The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
What is your experience regarding pricing and costs for ServiceNow Security Operations?
The product is more expensive than other solutions like Archer but offers more features, making the pricing justifiable.
What needs improvement with ServiceNow Security Operations?
I cannot comment on areas for improvement because it is not within my core expertise. Also, the developers may have more insight into this aspect.
What do you like most about ThreatConnect Threat Intelligence Platform (TIP)?
The product automatically generated a threat score based on the maliciousness of an IP.
What is your experience regarding pricing and costs for ThreatConnect Threat Intelligence Platform (TIP)?
The tool's prices are at par when compared to the other products in the market, so it is not uber-premium or too pricey. I rate the product price as six on a scale of one to ten, where one is extre...
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
ThreatConnect Threat Intelligence Platform (TIP) needs to develop its SOAR platform because it currently doesn't position or connect itself as a SOAR tool, even though it has at least 60 percent of...
 

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Interactive Demo

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Overview

 

Sample Customers

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Oracle, IBM, General Dynamics, Scotiabank, Sony, Athena Health, Berkshire Hathaway Energy, Workday, TikTok
Find out what your peers are saying about ServiceNow Security Operations vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: October 2024.
816,660 professionals have used our research since 2012.