SolarWinds Hybrid Cloud Observability vs ThousandEyes comparison

SolarWinds Hybrid Cloud Observability vs. ThousandEyes

Download the complete report

Helped 847,625 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds Hybrid Cloud Obs...

Ranking in Cloud Monitoring Software

38th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

ThousandEyes

Ranking in Cloud Monitoring Software

15th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Monitoring Software (6th), Digital Experience Monitoring (DEM) (4th)

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of SolarWinds Hybrid Cloud Observability is 0.2%, up from 0.1% compared to the previous year. The mindshare of ThousandEyes is 2.7%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Ravi Khanchandani

Founder Director at Techsa Services

A unified platform designed to monitor the entire infrastructure

The tool's escalation process needs improvement. More support is needed for the new generation of solutions, particularly SD-WAN support and newer storage components. Additionally, as more vendors move towards API-based monitoring, we anticipate SolarWinds HCO will increase integrations with other solutions. Another area for improvement is reporting. With infrastructure becoming increasingly diverse, the static infrastructures of the past are evolving into dynamic setups. Traditionally, we had wireless in the office, a backend Internet connection, and connections to head offices and data centers. With the advent of SD-WAN, multiple service providers, and cloud-based options, infrastructure is more dynamic. Today, most customers are not using on-premise solutions exclusively; they are opting for Office 365, G Suite, or similar services. Therefore, monitoring requirements are no longer limited to on-premise infrastructure but span diverse environments—some on-premise, some in the cloud. This is why SolarWinds is moving towards hybrid cloud observability. We would like to see more integrations and support for third-party vendors. For example, current support for Google Cloud Platform (GCP) is limited, and expanding this support would be beneficial.

Read full review

Satyavrat Nirala

Founder at Mindclick Consulting Services

Offers user monitoring and Internet insights and include customer journeys

It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The primary use cases are for customers who require complete infrastructure monitoring. I mean IT infrastructure, which includes network devices, security devices, and server environments, whether physical, virtual, or cloud-based. The platform can manage any infrastructure component that needs monitoring."

"I rate my satisfaction with SolarWinds Hybrid Cloud Observability at nine out of ten."

"SolarWinds Hybrid Cloud Observability offers very good community support with many documents and best cases for various situations."

"The initial setup is straightforward and quick if prerequisites are met, taking only a couple of days."

"The solution's most valuable feature is network security."

"The tool's most valuable feature is its scalability. It is a good tool for network admins."

"The company provides excellent service."

"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."

"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."

"ThousandEyes gives companies better visibility."

"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."

"The authentication overall - including to the VPN and LAN - is excellent."

More ThousandEyes pros

Cons

"Event management features can be added as it has limited capability to ingest events from external sources."

"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."

"SolarWinds HCO platform offers various features spanning components, such as network, security, server, virtual, and application components. Common features include dashboarding, reporting, and alerting. These features provide comprehensive visibility, allowing you to see how one area's issues affect others. For instance, if a network issue impacts server performance, this visibility is crucial."

"The guest portal is hard to use."

"ThousandEyes could improve the dashboards by adding more features."

"Presently, it lacks the ability to integrate with other Cisco products."

"It might be practical to extend monitoring capabilities to include network devices"

"I feel it needs more holistic integration. It needs more improvement."

"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."

"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."

"It's an expensive solution."

More ThousandEyes cons

Pricing and Cost Advice

"The solution's pricing is quite reasonable. It has moved to node-based licensing, simplifying the process. They don't distinguish between different types of nodes, such as server nodes, physical routers, or switches. One node equals one license, making it easy to manage. If you have 500 devices, you need five hundred licenses to get all the features of this unified monitoring platform."

"The solution's pricing is cheap; I rate it a five out of ten."

"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."

"The solution is cheap."

"The solution costs several thousand dollars per year."

"It is a quite expensive solution."

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.

See recommendations

847,625 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

21%

Financial Services Firm

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for SolarWinds Hybrid Cloud Observability?

The pricing is mid-segment, which means it is neither cheap nor expensive compared to other products.

What needs improvement with SolarWinds Hybrid Cloud Observability?

The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English.

What is your primary use case for SolarWinds Hybrid Cloud Observability?

The SolarWinds Hybrid Cloud Observability solution is primarily used by companies that need to manage their IT systems. It allows me to monitor different systems, servers, databases, and applicatio...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about ThousandEyes?

The solution is very easy to use.

What needs improvement with ThousandEyes?

When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...

SolarWinds NPM vs ThousandEyes

Comparisons

No data available

Compared 8% of the time

NetBrain vs ThousandEyes

Compared 7% of the time

Cisco Provider Connectivity Assurance vs ThousandEyes

Compared 7% of the time

Cisco Secure Network Analytics vs ThousandEyes

Compared 5% of the time

Datadog vs ThousandEyes

Compared 5% of the time

More ThousandEyes Competitors

Product Reports

Cloud Monitoring Software

Download SolarWinds Hybrid Cloud Observability product report

SolarWinds Hybrid Cloud Observability report

ThousandEyes

Download ThousandEyes product report

Overview

SolarWinds Hybrid Cloud Observability enhances IT operations with comprehensive visibility across hybrid environments for improved performance and uptime.

Providing a unified platform, SolarWinds Hybrid Cloud Observability allows IT teams to manage, monitor, and optimize both on-premises and cloud resources. It integrates seamlessly with existing tools, improving efficiency with robust data analytics and visualization. Its advanced features decrease time-to-resolution for system issues and help maintain system health.

What are the most important features of SolarWinds Hybrid Cloud Observability?

Comprehensive Visibility: Provides insights into network, application, and infrastructure performance.
Seamless Integration: Works with cloud and on-premises systems for unified management.
Data Analytics: Leverages advanced analytics for performance monitoring and optimization.
Visualization Tools: Offers dashboards and visual representations of key performance indicators.
Scalability: Adapts to growing business needs with flexible deployment options.

Which benefits and ROI aspects should users look for?

Improved System Uptime: Reduces downtime with proactive monitoring.
Efficient Resource Allocation: Optimizes resource usage for cost savings.
Faster Issue Resolution: Decreases time required to identify and fix issues.
Enhanced IT Productivity: Streamlines workflows, enabling more focus on strategic activities.

SolarWinds Hybrid Cloud Observability is implemented across multiple industries like healthcare, finance, and manufacturing to ensure reliable performance and security of IT ecosystems. Its adaptability and comprehensive coverage make it a favored choice for enterprises managing both legacy and cloud-based infrastructures.

SolarWinds

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

Cisco

Sample Customers

Information Not Available

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack

SolarWinds Hybrid Cloud Observability vs. ThousandEyes