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Sophos MDR vs WithSecure Elements Infinite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
No ranking in other categories
WithSecure Elements Infinite
Ranking in Managed Detection and Response (MDR)
26th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Sophos MDR is 5.9%, down from 6.0% compared to the previous year. The mindshare of WithSecure Elements Infinite is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Sophos MDR5.9%
WithSecure Elements Infinite0.4%
Other93.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Ahmed_Fahmy - PeerSpot reviewer
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error
reviewer2508555 - PeerSpot reviewer
We now benefit from regular account reviews and proactive event monitoring
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have robust threat-hunting capabilities in the backend, which is crucial for me as a one-man band in the IT department. The managed service wraparound is essential, especially with pre-authorization for incident response

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is quick and simple. A couple of clicks, and you're up and running."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"It provides reliable protection and clear data on its performance metrics, enabling straightforward communication of its capabilities."
"The solution is stable."
"It is a stable solution...It is a scalable solution."
"The most valuable feature is threat hunting."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"Our security posture has improved. We previously lacked intrusion detection and response capabilities, but now we benefit from regular account reviews and proactive event monitoring. Their portal provides a straightforward way to report suspicious activity, keeping us well-informed about potential threats."
 

Cons

"Sophos MDR could offer more integration packs and more vendor flexibility."
"Endpoint protection is very slow."
"There is room for improvement in performance and upgrades."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
"Maybe the reporting needs improvement."
"The solution's integration should be made easier because it is difficult."
"There could be improvement in features like more detailed reporting for the end customer."
"It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation."
 

Pricing and Cost Advice

"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"The solution is expensive."
"The tool is too expensive for small companies."
"Compared to other tools, Sophos has a pretty good price."
"Sophos MDR could be more affordable."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Educational Organization
6%
Comms Service Provider
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ...
What advice do you have for others considering Sophos MDR?
I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...
What needs improvement with WithSecure Countercept Managed Detection and Response?
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have...
What advice do you have for others considering WithSecure Countercept Managed Detection and Response?
It's lighter than CrowdStrike, and it has met our security needs without any intrusions so far. Once our pen testers detected someone attempting to breach our security, their SOC promptly alerted m...
 

Also Known As

Sophos Managed Threat Response
Countercept Managed Detection and Response, F-Secure Countercept
 

Overview

Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: October 2025.
872,019 professionals have used our research since 2012.