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Sophos MDR vs WithSecure Countercept Managed Detection and Response comparison

Sophos and WithSecure are both solutions in the Managed Detection and Response (MDR) category. Sophos is ranked #5 with an average rating of 8.6, while WithSecure is ranked #28 with an average rating of 8.0. Sophos holds a 6.2% mindshare in MDR, compared to WithSecure’s 0.3% mindshare. Additionally, 100% of Sophos users are willing to recommend the solution, compared to 100% of WithSecure users who would recommend it.
Sophos MDR
Read 30 Sophos MDR reviews
  • 3,892 Views
  • 2,667 Comparison Views
100% willing to recommend
WithSecure Countercept Mana...
Read 1 WithSecure Countercept Managed Detection and Response review
  • 231 Views
  • 172 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Sophos MDR and WithSecure Countercept Managed Detection and Response based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Huntress, Arctic Wolf Networks and others in Managed Detection and Response (MDR).

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To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: January 2025).
Buyer's Guide
Managed Detection and Response (MDR)
January 2025
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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
WithSecure Countercept Mana...
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Sophos MDR is 6.2%, down from 6.6% compared to the previous year. The mindshare of WithSecure Countercept Managed Detection and Response is 0.3%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

ManelAlvarez - PeerSpot reviewer
Quarantines and removes threats from the network
The most important aspect is a EC2 deployment which is a remote deployment done for new customers using Sophos. Approximately ninety-five percent of EC2 deployment is automated, requiring only a review or customization for the customer's needs. Another key feature is the centralized control of updates, allowing for scheduling any interaction with the endpoint. Additionally, the new platform and system operations, along with IOCs, are updated daily. Sophos has a very good policy at good prices. Since I have a local contact with the salespeople, they provide me discounts. It's very stable and competitive. When the customers have budget, they can opt for CrowdStrike. However, when the customers have budget constraints on daily servers, and when the customers prefer to integrate mobile platforms with different technologies, they can use this one technology. Overall, I rate the solution an eight out of ten.
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reviewer2508555 - PeerSpot reviewer
We now benefit from regular account reviews and proactive event monitoring
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have robust threat-hunting capabilities in the backend, which is crucial for me as a one-man band in the IT department. The managed service wraparound is essential, especially with pre-authorization for incident response
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable and scalable. It has good technical support."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"It is a stable solution...It is a scalable solution."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"The initial setup is quick and simple. A couple of clicks, and you're up and running."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"It is a scalable solution."
More Sophos MDR pros
"Our security posture has improved. We previously lacked intrusion detection and response capabilities, but now we benefit from regular account reviews and proactive event monitoring. Their portal provides a straightforward way to report suspicious activity, keeping us well-informed about potential threats."
 

Cons

"The solution's integration should be made easier because it is difficult."
"It could be more secure."
"One of the limitations that we have found is with communications and the languages in different countries."
"The service could enhance its scope, particularly in managing firewalls."
"Sophos MDR's support and basic training of their devices could be improved."
"Maybe the reporting needs improvement."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
More Sophos MDR cons
"It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation."
 

Pricing and Cost Advice

"The price falls somewhere in the middle range."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
"Sophos MDR is a cheap solution."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"The cost of the solution is based on how many users use it."
"Sophos MDR could be more affordable."
More Sophos MDR pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
7%
Government
6%
Comms Service Provider
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
See all answers
What needs improvement with Sophos MDR?
There could be improvement in features like more detailed reporting for the end customer. For example, reports should be in simple language that is easy to read and understand for management level ...
See all answers
What advice do you have for others considering Sophos MDR?
I would absolutely recommend Sophos MDR to other organizations. It is rated ten out of ten overall, with a deduction of one point only due to the commercial cost. I'd rate the solution nine out of ...
See all answers
What needs improvement with WithSecure Countercept Managed Detection and Response?
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have...
See all answers
What advice do you have for others considering WithSecure Countercept Managed Detection and Response?
It's lighter than CrowdStrike, and it has met our security needs without any intrusions so far. Once our pen testers detected someone attempting to breach our security, their SOC promptly alerted m...
See all answers
 

Comparisons

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Arctic Wolf Managed Detection and Response vs Sophos MDR
Compared 9% of the time
SentinelOne Vigilance vs Sophos MDR Logo
SentinelOne Vigilance vs Sophos MDR
Compared 9% of the time
Huntress Managed EDR vs Sophos MDR Logo
Huntress Managed EDR vs Sophos MDR
Compared 8% of the time
Bitdefender MDR vs Sophos MDR Logo
Bitdefender MDR vs Sophos MDR
Compared 7% of the time
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Cisco MDR vs WithSecure Countercept Managed Detection and Response Logo
Cisco MDR vs WithSecure Countercept Managed Detection and Response
Compared 100% of the time
More WithSecure Countercept Managed Detection and Response Competitors
 

Product Reports

Buyer's Guide
Sophos MDR
December 2024
Sophos MDR reportDownload Sophos MDR product report
Buyer's Guide
Managed Detection and Response (MDR)
January 2025
WithSecure Countercept Managed Detection and Response reportDownload WithSecure Countercept Managed Detection and Response product report
 

Also Known As

Sophos Managed Threat Response
F-Secure Countercept
 

Learn More

Sophos
Video not available
WithSecure
 

Overview

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Countercept’s dedicated attack Detection and Response team deals with potential cyber threats to your organization in minutes. Countercept acts as an extension to your cyber security team, sharing our threat hunting expertise, helping your team learn and grow and supporting continuous improvement of your security posture.

  • WithSecure threat hunters spend up to 30% of their time proactively hunting for threats and evolving tools and techniques they use to detect them. The DRT investigates every alert or combination of alerts that represent a significant detection.
  • Countercept MDR’s proprietary Endpoint Detection & Response (EDR) agent and log collectors, which feed data into our XDR detection platform, provide excellent visibility of user, endpoint, cloud and network activity.
  • Countercept MDR’s 24/7 First Response service contains and remediates cyber security incidents before they have a chance to impact the business. Our proven First Response methodology enables the <1% of incidents requiring specialist support to be smoothly escalated to our incident response team.

We deliver operational efficiency and resilience to clients that enables them to achieve their goals.

Buyer's Guide
Managed Detection and Response (MDR)
January 2025
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