We performed a comparison between Sophos XG and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The web tutor and automatic rules by schedule are good features."
"Security, SD-WAN, and Streetscape are valuable features."
"FortiGate Secure SD-WAN includes best-of-breed next-generation firewall (NGFW) security, SD-WAN, advanced routing, and WAN optimization capabilities, delivering a security-driven networking WAN edge transformation in a unified offering."
"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"The most valuable features are the possibility of having one fabric for switching on security."
"Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
"Fortinet FortiGate is user-friendly and affordable."
"Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."
"The solution is scalable."
"Compared to other firewalls that I had looked at, I thought Sophos was the better solution. It just seems to be easier to manage versus Cisco, Fortinet, or one of the other options I was looking at."
"Web publishing is important, as well as the importance of the antivirus patch."
"The solution has good performance and is easy to use."
"I like how you can integrate with other endpoints and Intercept X in one central management platform. I think it's a perfect solution. Sophos will manage everything in one container. You can manage many firewalls or endpoints within one panel."
"One of the most valuable features is the VPN."
"This kind of strategic technology makes it much easier to remove malware and address vulnerabilities quickly."
"The product offers many great features."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The solution is scalable and stable."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The most valuable feature of the solution is SWG traffic."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"The pricing could be a bit better, especially when you consider how they have the most basic offering priced."
"Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."
"They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired."
"If they had better integration with security products, such as Cisco ISE or Rapid Threat Containment, then it would be an improvement."
"There are mainly two areas of improvement in Fortinet FortiGate— the licensing cost and the timing of upgrading licenses for boxes."
"They should offer special pricing to premium partners and customers."
"The solution could be more secure and stable."
"WAN load-balancing could be a lot better at detecting when a link is poor or inconsistent, and not just flat out dead."
"It would be helpful if the solution offered some tutorial videos to help new users learn the system quickly."
"Sophos can improve the debugging of the WAPS function."
"When I call, I have to wait at least one to two hours to reach them."
"SD-WAN needs to be improved because it often fails at the network security level."
"Sophos XG's user interface has some room for improvement."
"Over the last six months, we have noticed that the hardware is slow, especially the VPN connections."
"I would like to have remote access to clients using a static IP for a certain period of time."
"The product's user interface has certain shortcomings where improvements are required."
"Cloud App’s database should be improved."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"Currently, the solution's interface is not that user-friendly."
"Sometimes it's not easy to use during large deployments of workstations."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"They should enhance the audit reporting feature."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"We'd like to have more plugins and integration."
Sophos XG is ranked 7th in Firewalls with 192 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos XG is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Sophos XG vs. Zscaler Internet Access report.
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